I'm currently on my second Orange SF II and I'm still experiencing the same problems as before. First problem is the gallery don't work, it comes up with 'process com.cooliris.media' and I have to force close it, it says to try again but that never works, I've had to download a gallery app and use that instead. Second problem, is my messages keeps crashing. It comes up with 'process android.com.mms', it'll happen a few times before it works, sometimes I'll have to restart my phone to get my messages to work again. Occasionally, I won't receive messages either, nor will the person I am sending them too until I restart my phone then they'll all send. Thirdly, a problem that has occurred with my second phone only, it'll say that I have no contacts and messages will be numbers rather than contact names till it sorts itself out and says that I do have contacts again and occasionally, it'll tell me that my phone memory is full even though there is no reason for it to be full. They are all annoying problems, my mum rang Orange (the contract is in her name) and they said I should ring back and they'll talk me through some fixes, I imagine but he said messages as that was the main one but not really, it's annoying that my phone keeps claiming I have no contacts and that my gallery doesn't work so I have to download another one, taking up space on my phone. Ideally, I'd like to just send this phone back and get a completely different one but I can only do that if I send this one back as faulty a few times (which I can see happening). Any help or advice is very much appreciated. Please and thank you.