Traded my Hero for the Moment solely for the keyboard. A few things I learned quickly about the Moment that I wasn't aware of: 1) No LED for visual notifications. I miss that. 2) Not compatible with the Mac. You plug in the USB and it charges the phone...no mounting. Confirmed this with Sprint. 3) While the phone is very quick, there is a definite lag with typing on the hardware keyboard. I'm not a fast typist but it lagged by a letter almost always. If you look at the keyboard rather than what you are typing you are OK. I could adapt to this. 4) I thought the jiggle in the Pre was a bad until I met the Moment. The keyboard mechanism just seems too loose. 5) The joystick thing works great. I adapted immediately to it and really like it. 6) Screen is awesome. I'd keep the phone if it weren't for the Mac incompatibility. That's a killer for me. Looks like I'm going back to the Hero and will deal with the soft keyboard. I thought about the Touch Pro2 but just can't go back To Windows Mobile.