a newbie having a problem with her galaxy. PLZ help!Support


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  1. ZabaMala

    ZabaMala Member This Topic's Starter

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    1.) Model Number - Galaxy
    2.) Firmware Version - 1.5
    3.) Baseband Version - I7500XXIG7
    4.) Kernel Version - 2.6.27
    Telenor, Serbia


    Hello everyone,

    few days ago i've got this phone and did few stupid things with it...

    since i'm a second user of the phone, i've already had contacts and someones gmail synced ("don't ask me how could he leave all contacts and gmail account there"). i deleted all manually and just imported mine from the sim card; i didn't know how to log out from gmail although he gave me his password in order to help... anyway i've searched the web and found that i have to clear all data from the google apps so i could only sign in with my account after that...

    i did that in manage applications, and now a few problems occurred. first of all i can't sign up, i don't know why (Can't establish a reliable data connection to the server). i tried over and over again and nothing changed...

    second problem are contacts which have been deleted with no possibility to enter anyone ("the process android.process.acore has stopped unexpectedly. please try again.")

    i don't have idea what to do since i'm new not only to android but to smartphones in general.

    looking forward to any suggestion

    tnx :)

    p.s. ignore my stupidity with phones like this... :eek:
     

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  2. apolloFER

    apolloFER Well-Known Member

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    Settings -> SD card & phone storage -> Factory data reset

    Just reset the phone. You should've done that at the beginning. You probably managed to delete the previous user's contacts that were synced on the server.
     
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  3. ZabaMala

    ZabaMala Member This Topic's Starter

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    tnx a lot! :)

    i didn't know it was that simple...
     
  4. KlaymenDK

    KlaymenDK Well-Known Member

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    Glad to hear you got it sorted out. Welcome to the Galaxy and to the forum!

    ...and if you did, it's not your fault but the fault of the previous owner. Data discipline and some people... :rolleyes:
     
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  5. mvnjpy

    mvnjpy Well-Known Member

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    hahahahahahahahahahahahahahahahaa
     
  6. ZabaMala

    ZabaMala Member This Topic's Starter

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    i'm glad i made you laugh
     
  7. apolloFER

    apolloFER Well-Known Member

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    Before you start working with your Galaxy, I think it would be a good idea to flash the phone to the latest (or at least newer) firmware. IG7 is a very old version (july 2009.) and the battery life is poor. There are guides on this forum which should explain how to flash the newest firmware. I would go for IK5. :)
     
  8. ZabaMala

    ZabaMala Member This Topic's Starter

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    another useful information from you, thank you very much :) i appreciate that!

    i agree with you about the battery matter, and i would like to flash but i'm not sure how and i don't want to make a few hundred euros worth brick :p

    can you share a link with me where the step by step is explained ?

    tnx
     
  9. apolloFER

    apolloFER Well-Known Member

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  10. Sauriann

    Sauriann Member

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