Abnormal resetSupport


  1. jaybo1973

    jaybo1973 Well-Known Member

    My Sensation recently rebooted on it's own and when it came back up there was a notification circle on top with an exclamation mark. When I clicked on it, the
    message said: "There was an abnormal reset, do you want to tell HTC" This has happened a couple of times now. Only recently though. Any ideas?

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  2. davoHTCdroid

    davoHTCdroid New Member

    Hi, I have had the last few days from about 27th Aug 2012 the exact same issue.

    At first I thought it was the battery getting knocked causing it to go off but then I noticed it was actually resetting not just switching off.

    It happenned about 3 times yesterday all while using Googlemaps/Navigation Beta, I got that annoyed I uninstalled the recent Maps update & restarted the phone, then let it update the app again.

    It might not have been just that but it hasn't happenned since. Fingers crossed....
  3. jaybo1973

    jaybo1973 Well-Known Member

    Since posting, I have found out that it is maps that causes it. I have gone back to an earlier version until there is a fix
    Harry2 likes this.
  4. Harry2

    Harry2 Well-Known Member

    I've had also that "Abnormal reset" on my HTC One X ... and now I remember that it occured after updating Maps.

    Harry
  5. jaybo1973

    jaybo1973 Well-Known Member

    6.11 has now been released that fixes it :) it also fixes latitude issue
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