Active Exchange problem: SendingSupport


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  1. cwcentral

    cwcentral New Member This Topic's Starter

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    Anyone have problems sending mail using the activeexchange account? Can receive emails, calendar and contacts, but no luck on sending--items just sit in the outbox.

    Bit surprised since this is a essentially a Hero and I thought they fixed those issues by now before the Eris launch...
     

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  2. jeffgman

    jeffgman Well-Known Member

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    I just tried and it sent with no problems.
     
  3. droidnoob

    droidnoob New Member

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    Yes, I'm having the exact same problem. I'm hoping a tech head will see one of these threads and help!
     
  4. nburr

    nburr New Member

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    I too am having the same issue. I can receive emails, calendar, contacts, but am unable to send email via my exchange account.

    I called verizon but nothing was in their knowledge base as of yet on this issue. They tried upping my data plan to the $45 corporate version but it made no difference.
     
  5. bbrad

    bbrad Well-Known Member

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    I have no problems sending or replying. I have the verizon $29 plan.
     
  6. pacer74

    pacer74 New Member

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    Same issue here. I can receive everything but sent message are stuck in the outbox. I just set up my exchange mail on the phone, Eris, a couple of days ago and I'm pretty sure it worked at one time.
     
  7. droidnoob

    droidnoob New Member

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    Ok, so I think I identified the problem. My work's exchange server requires 4 digit pin to allow full functionality. Unfortunately I guess the Android devices don't support that, so I can't send email or download attachments without using a 3rd party app. I downloaded the Touchdown app from the market and used the 5 day free trial. Bingo! Everything is working fine. I had to choose a 4 digit pin, which it asks for periodically. I think it's worth the $10 to buy the program.
     

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