Activesync connectivity problemSupport


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  1. Notable

    Notable New Member

    I have set up activesync accounts on my HTC EVO 4G LTE, but using the identical account settings info, I get the following error on my Note 10.1:

    "Incorrect server address entered or server requires a protocol version not supported by email."

    I am attempting to connect to a Lotus Notes installation, and again, I have been successful with other android devices.

    This is of course driving me crazy, as I have tried the original settings (which I know are valid) that I used on my EVO, and several variations of the server name, domain name, user name, etc - as recommended in other forums...

    Has anyone else run into this problem?

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  2. Dooshman

    Dooshman New Member

    Hey man,
    did you manage to find a solution to this? I've got the same problem with a Samsung Galaxy tab10.1 and it works fine with my htc one x.

    Would appreciate any feedback on this.

    Thanks
  3. rbfalcon

    rbfalcon New Member

    Same problem here. It wont work on my Galaxy S2. But a co-worker of me get the connetion with his HTC Mobile.

    Did HTC change something in the activesync implementation?

    Kind regards

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