Admission from HTCGeneral


Last Updated:

  1. alane

    alane Member This Topic's Starter

    Joined:
    Nov 16, 2010
    Messages:
    14
    Likes Received:
    1
    After being locked in a tracked problem with HTC I eventually gets a mail today with full admission that despite the allged ability to synch with outlook from 2003 upwards...it wont synch with 64bit users.
    the exact quote is:
    Sounds a bit like covering their arse when they say "unable to advise on IF and WHEN"
    IF it doesn't, then I see a lot of business users picking Iphone or Blackberry over HTC.

    With respect to the crap battery life the quote was:
    So, any potential owners - remember that when you're reading the literature that says it will synch with outlook 2003 onwards and the battery life is up to 400+hours.

    I'd say that going from 400+ to 12 hours is pretty big underestimation (3% actual of the estimated life)
     

    Advertisement
  2. arsenal_mjh

    arsenal_mjh Active Member

    Joined:
    Dec 4, 2010
    Messages:
    27
    Likes Received:
    3
    When they say Outlook 2010, do they mean Outlook or Exchange (fairly sure they mean Exchange)? Anywho, seeing as Exchange 2010 is only available is 64 bit, that's pretty poor. I suppose Exchange user can still use a browser and login to webmail.
     
  3. EddyOS

    EddyOS Well-Known Member

    Joined:
    Apr 29, 2010
    Messages:
    1,681
    Likes Received:
    283
    I've had issues with Outlook 2010 x64 on Windows 7 Ultimate x64 and always assumed it was because of this. Never had any issues with Outlook 2007 x86, mind
     
  4. The Hoff

    The Hoff Well-Known Member

    Joined:
    Oct 18, 2010
    Messages:
    108
    Likes Received:
    14
    Alane, you need to look at the actual usage estimates not the quoted standby times. I suspect that running in stock guise and with no services running it would last for a similar time to that they quote - after all, they have to be able to prove their claims.

    However, as we all know marketing claims often don't amount to much in the real world; be it claimed MPG on cars, energy bulbs not lasting for their guaranteed 10 years or in this case smartphones.

    When I take on a phone like the Desire HD (having owned a myriad of phones) I never expect more than a day of moderate/heavy use. I guess I manage my expectations and therefore they're usually met.

    As for Outlook, they do indeed mean Exchange. Outlook (the client) has absolutely nothing to do with the device. I suspect as Exchange 2010 is still the new kid on the block that support will inevitably be added, but I suspect the question is when.

    That said is this a limitation of the hardware (lacking the right encryption) or the software (in which case Ginger will address it)?
     
  5. arsenal_mjh

    arsenal_mjh Active Member

    Joined:
    Dec 4, 2010
    Messages:
    27
    Likes Received:
    3
    It's a pretty major oversight bh. It's not like Exchnage 2010 is availbl;e in 32 bit or 64 bit. It is 64 bit only.

    Anyway, I suppose the joy of Android is that some clever so and so will just add the capability to an update.
     
  6. BigladUK

    BigladUK Member

    Joined:
    Aug 22, 2010
    Messages:
    7
    Likes Received:
    0
    Though i should post here as well as the other thread I'm posting on to confirm my Desire HD has no problem connecting up to my Exchange 2010 server :)

    I'm sure when HTC said Outlook thats what they ment.

    Some people use HTC Sync to sync there phones with there desktop email client for Contacts etc which I assume is what the OP is doing.
     
  7. dvhttn

    dvhttn Well-Known Member

    Joined:
    Oct 17, 2010
    Messages:
    1,509
    Likes Received:
    275
    That's what I do. But use MyPhoneExplorer to do so.

    Dave
     

Share This Page

Loading...