I have been having a variety of issues with my Dinc in the past week or so, such as the phone not turning back on without pulling the battery if I turn it off to top off the charge. Also the SD card hasn't been mounting upon reboot, and yesterday I even experienced a random reboot. I am probably going to call VZW to start the replacement process and was hoping the forum could provide some advice on what to expect. For starters, since the phone is still under warranty, will I be dealing with VZW only for a replacement, or will I be handed off to HTC ? Any advice, tips, etc. are appreciated, thanks!