Advice needed - Atrix rebooting issueSupport


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  1. mcsheltie

    mcsheltie Member This Topic's Starter

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    My Atrix has started to reboot constantly. Tried everything (I mean everything) abd finally had ATT replace it. The replacement had the same problem right out of the box.

    When I was troubleshooting the original phone I ran it without a sim and it still rebooted every few minutes. Okay here is where it gets weird...

    I have an old Nokia flip Go-phone for work. I switched sim cards with the Atrix and both phones are working fine. The Atrix hasn't rebooted in several hours.

    As an experiment I pulled the go-phone sim out of the Atrix and ran the Atrix with its own sim & then without a sim. It rebooted constantly. Put the go-phone sim back in and it is fine.

    If the Atrix sim was the problem wouldn't it mess up the go-phone? And if the Atrix sim was the problem wouldn't the Atrix run fine without a sim?

    WTH?
     

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  2. itsallgood

    itsallgood Well-Known Member

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    Logic would suggest that. But the thing is, and I could be wrong, your Nokia phone is not a smart phone, which could be the reason why when you place the Atrix SIM in it, t doesn't reboot. I say buy a new SIM, cost like $5 to $10 and see if that fixes your problem.
     
  3. mcsheltie

    mcsheltie Member This Topic's Starter

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    I did that this afternoon and it did not fix the problem.

    With the Atrix sim in, if background data & data enabled are unchecked it also stops the rebooting. So it seems that something about trying to connect to the network is causing the problem?

    The replacement phone rebooted before I could even login to Motoblur. There were no apps on it, there was nothing even running other than the Motoblur login.
     

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