ok. This is actually the second time I've tried the MyTouch. The first time was not a totally pleasant experience due to what I thought was just a bad OS. I returned the phone during the trial period (10 days in). After a lot of thought I decided to try it again (about 1 1/2 mo later) and the experience this time is all together different. I relaize that the calibration of the first phone must have been way off making my typing experience very disappointing. Of course, I didn't realize that until after I got this second device. I can't tell you how much difference it makes having a phone that works right. The typing is MUCH better this time and I am really enjoying this phone. It does everything I need and then some. I'm coming from a Blackberry so it's a bit of an adjustment but one that was not entirely hard. I really love this phone and Android and I fully believe that I will stick with Android devices for the forseeable future. I even got my hubby into one which was really interesting given he has rather large fingers (no keyboard). He isn't quite as tech savy but interestingly enough he states this phone is actually easier to use than any others he's had. I suspect because it is much more "visual" that you can figure out a lot just by looking. Whatever the reason, his approval was the icing on the cake. MyTouch - we're loving you.