After new update...Support


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  1. SinR1

    SinR1 Member This Topic's Starter

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    I just downloaded the new update for the Epic. Once downloaded and restarted, the phone attempted to look for a firmware update.
    It eventually times out and I got an error message saying a unknow error has occurred. please contact customer care if the problem persists.

    anyone else have this issue?

    FYI, this happens if I try to check for a Firmware, Profile or PRL update.
     

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  2. Kelmar

    Kelmar Done by choice VIP Member

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    It happens from time to time. I would worry about it too much. :)
     
  3. SinR1

    SinR1 Member This Topic's Starter

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    thanks. it did eventually fix itself the next day
     

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