ah ha...can this be cause of droid reboot issues?Support


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  1. Jeffruby

    Jeffruby Well-Known Member This Topic's Starter

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    I have posted here a bunch on issues w/ my incredible doing the weekly or bi weekly reboot.

    it has now become a daily or 4x a week reboot that gets looped at white htc screen...and can only be broken with letting phone cool down.

    so seems like both lost signal AND overheat causes it.

    now my q is...i have the seidio 1750 battery ...running since launch....no issues....

    is this what is causing my dinc to run too hot? or is something just fried in my phone and i need new one.

    let phone cool and now put in stock 1500 battery...no issues in last 12 hrs...

    ill keep u posted

    opinions welccom
     

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  2. eipee73

    eipee73 Well-Known Member

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    It's obviously very hard for any of us to state if that is the cause of your issues for sure, but overheating does seem like it could be a likely candidate. I can say I have the same battery without this issue though.
     
  3. BuickGS67

    BuickGS67 Well-Known Member

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    I've been running the Seidio 1750 battery for 2 months now, and have not experienced any overheating issues, or random reboots.
     
  4. Bundy

    Bundy Well-Known Member

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    Same here.
     
  5. jrmckins

    jrmckins Well-Known Member

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    how hot is it getting?
     
  6. cp1

    cp1 Well-Known Member

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    I wouldn't say that you have "no issues".
     
  7. MrSmoofy

    MrSmoofy Well-Known Member

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    The only time I have reboot issues is when I'm using Google Navigation, it always reboots after it's been navigating a little while which is very annoying when you don't know where you are going.
     
  8. Proph

    Proph Well-Known Member

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    don't know for sure but that would make sense (BTW using navigation for extended time causes my increadible to get really hot). i am sure the phone would restart itself to stop something that is causing a critical tempture.
     
  9. crutoi

    crutoi Well-Known Member

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    i actually had the same thing, but though it was only me, i have actually tried to narrow down exactly what is causing it, and it only happens when i use navigation and some one calls me.... few minutes in to the call the phone would reboot....
     
  10. gijoe411

    gijoe411 Well-Known Member

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    Yes, this makes absolute sense, and I agree with the OP, becuase the only times when my phone would reboot is if im out playing golf, in the hot sun, using the SkyDroid gps app. That is the only time it has done it, and it's done it about 3 times on 3 different days of playing. After it's done it's thing and rebooted though, I have no more problems for the rest of the day, and no, I didn't have a way to let it cool down. So I don't know why it wouldn't continuously reboot if its at the same temperature.
     
  11. LiquidBreadMan

    LiquidBreadMan Active Member

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    That seems to be the real issue.

    My phone (stock battery) heats up a lot when my phone has been plugged in to the car charger for a couple of hours and nav is on.

    That sometimes causes the phone to reboot.
     
  12. yojoe600

    yojoe600 Well-Known Member

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    any custom roms or kernels?
     
  13. rushmore

    rushmore Well-Known Member

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    Battery should not be an issue for reboots. If the battery power is able to bypass the capacitor and resistor circuit bridge to cause a volt spike, you would have a lot more problems than reboots- likely a fried Inc.

    A voltage drop could also trigger a reboot though- no different than resetting the phone- depending how the Inc is set up. That would also be strange for the battery, since a voltage drop would trigger the same way a depleted battery would- low power warnings and then shut-off.

    added:
    I have the 1750 and 3500 and both have been very good. Pricey, but good.
     
  14. LiquidBreadMan

    LiquidBreadMan Active Member

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    Not me... stock unrooted 2.1
     
  15. dechutes

    dechutes New Member

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    Hi,
    I have an htc evo running fresh 3.2 and have been having the same problem. It started last Saturday I used skydroid to play a round of golf and it rebooted about every 4th hole. Now every once and a while when I go into maps or skydroid it reboots immediately. If I leave either open for a while it eventually reboots. I'm wondering if it is the new version of maps that is the problem. Does anyone know how to get the old version to test?

    I have had it happen in high and low temperature situations, but it is more likely to happen the longer the phone has been turned on (that is the only thing I have noticed).
     
  16. hunangarden

    hunangarden New Member

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    Sounds like a problem with your phone's GPS components. Probably has nothing to do with any apps, except that those apps use GPS, so the longer you run the app, the more likely you are to have the problem.

    Reset your phone and try to exchange it for a new model, see if you can demonstrate the reboot issue using Google Maps. Don't mention any apps to phone store since they will try to blame the app (although after a reset , they can't even make that argument too well.)
     
  17. dsb9938

    dsb9938 Well-Known Member Developer

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    I have both of those batteries, and have never had a problem, until today.

    Since the 2.2 update I spend more time rebooting than running.

    I would pay real money to make it stop, I live by my phone.
     
  18. najaboy

    najaboy Well-Known Member

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    Could very well be defective hardware such as the phone's radio. My previous Incredible began suffering the reboot issue a couple weeks ago. At first, it was only with the 2.15 baseband. As the hardware degraded, the problem began exhibiting no matter the software on the phone or the battery installed. I could trigger a boot loop rather predictably by ding something that required a bit of power from the phone (batch restores in Titanium Backup were where I first saw the issue occur).
     
  19. pb1213

    pb1213 New Member

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    I have had the same issue with it rebooting constantly when the phone seems to get hot while using a GPS related App. Anytime I use Google Maps or Navigation, I am able to use it for 5-10 mins and then it starts to reboot, which then I have to take the battery out, let it cool, and then it works again. I also recently had turned on Location services for the browser so that Google would know my location when doing Google Searches, (which probably is also gps related) so that after 10 mins of google searching the phone reboots as well.

    Using other apps, or being in the market place for extended periods of time do not seem to have any effect on the phone, even though it seems to get pretty warm.
     
  20. inKRbl

    inKRbl Active Member

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    On my previous (refurb) I would be likely to crash when battery temp got above 30C. We had a hot weekend and the phone crashed in a loop and couldn't recover. A factory reset brought it out, but I returned that phone.

    The new phone hasn't exhibited any heat related crashes. Temps have hit mid 30s C.

    Try using Android Battery Dog to record your temps. It isn't the prettiest program but it keeps a running log on the SD card. Within a day or two you should be able to see if your crashes are correlated with temp.
     
  21. Teris

    Teris Well-Known Member

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    I used to have the stock battery and my phone didn't reboot. Not once. I got the extended battery for free from Verizon a month ago and now my phone reboots once every couple of days in the middle of the day for no apparent reason. I just hear the phone say DROID! and know it rebooted. Very annoying. Now it reboots anytime I use the camera. WTF?
     
  22. najaboy

    najaboy Well-Known Member

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    Looks like you're thinking that correlation implies causation. Your problem would most likely be caused by a failing radio or cpu.
     
  23. hokieinidaho

    hokieinidaho New Member

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    What surprises me is the inability to identify what caused the crash on Android. On my palm you just dialed #*377 and it would tell you what the cause was.
     
  24. cp1

    cp1 Well-Known Member

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    I think there is an app called logcat that will log the debug info for your phone, so you can look at it later.
     

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