i switched to sprint from t-mobile for the evo in june. i love everything about the phone, but the service is just horrible. the building penetration is unbelievably poor. i live in the denver tech center and the coverage map says i should get great service, but inside my apartment/work/almost any building, i dont. i went to a sprint store, tested the radios, and did all the other stuff required to get a free airave and i finally received an airvana in the mail friday. unfortunately, i have had no luck trying to set it up. my biggest problem is that i get no service in my apartment so calling customer service during set up is impossible. i was hoping someone could help trouble shoot my problem. i have a motorola modem, comcast high speed internet service, and a 1 month old linksys e1000 router. since my modem only has one ethernet port, i was told to connect my the ethernet cable straight from the modem to the airvana and then use another ethernet cable to connect the airvana to the router. this does not work. my internet goes down and has the error "DNS is not responding" and after several 2 hour, 1, hour and 4 hour attempts - the mobile light always flashes amber and my internet stops working (which my roommate and i cannot deal with). i really like my phone and can tolerate poor reception at work, but i need service at home. i am extremely frustrated and on the verge of leaving sprint. can anyone help?