Alert There is Not Enough Free Memory to Download This Email


Last Updated:

  1. LarryAhmeen

    LarryAhmeen Member This Topic's Starter

    Joined:
    Sep 26, 2009
    Messages:
    12
    Likes Received:
    0
    Oh My...

    I'm trying to receive an email using the HTC email app (not googlemail app) it's a 3.5mb .jpg image.

    After the refresh circle turns for a few minutes I get the message "Alert there is not enough Free memory to download this email".

    I turned the phone fully off and on again but still get the same message.

    Please tell me the Hero and Android can handle this?

    Please speak comfort to me...
     

    Advertisement
  2. Slug

    Slug Check six! Moderator

    Joined:
    Aug 1, 2009
    Messages:
    20,378
    Likes Received:
    16,472
    How much free space is on your SDHC card? Iirc attachments are downloaded to /sdcard/downloads by default.....
     
  3. LarryAhmeen

    LarryAhmeen Member This Topic's Starter

    Joined:
    Sep 26, 2009
    Messages:
    12
    Likes Received:
    0
    The memory card is 16Gb with lots of space.

    I'm using Linda file manager (very good) and it says SD Card (2561/15185m).

    So this really shouldn't be the problem.

    I can also see that a folder "download" does exist.

    In the settings of the mail box I've got "Mail size limit" set as no limit...
     
  4. LarryAhmeen

    LarryAhmeen Member This Topic's Starter

    Joined:
    Sep 26, 2009
    Messages:
    12
    Likes Received:
    0
    The email never came through.

    I forwarded it to another inbox I have set up on my Hero, and I had the same error message there. It's only a large jpg image, nothing difficult, I wish I knew what the issue was.

    Perhaps the memory refers to RAM style memory rather than storage, and it's trying to create a thumbnail or something?
     
  5. justjimjpc

    justjimjpc Premium Member VIP Member

    Joined:
    Nov 3, 2008
    Messages:
    10,543
    Likes Received:
    210
    Maybe the email plus attachment exceeds the send limit ... and the error message doesnt clearly reflect the real reason..
     
  6. LarryAhmeen

    LarryAhmeen Member This Topic's Starter

    Joined:
    Sep 26, 2009
    Messages:
    12
    Likes Received:
    0
    Hello,

    Just to let you know that I got to the bottom of this. The email was in some way corrupt on the server. When I logged onto my webmail it wouldn't work there either. This has never happened to me before, so I blamed the phone, now I understand the real deal I thought I'd just come on and mention that it's all good.

    Many thanks to all!
     
  7. Wins

    Wins Member

    Joined:
    Sep 24, 2009
    Messages:
    15
    Likes Received:
    0
    The Hero is no flaw :)
     

Share This Page

Loading...