Hi, I have a new Alltel HTC Hero. My daughter tries to send me videos of my grandson from her Verizon ENV2. All I get is a link to alltel axcessmypics. There I can watch the video but it has no sound. My sister is with Verizon and I get her videos just fine-not an ENV2. When my daughter sends videos to my email, it is in 3g2 format. Is there a way to get my Hero to accept the video messages? Thanks!!!