So I have had my Evo for nearly a week. I just came from Verizon and bought 4 android phones in one day. I bought the platinum case & holster from BB. While I like it a lot, there are some things I do not, especially for telephone use. I am not just here to bitch, but maybe some of these can be resolved but I just don't know how. Maybe one of you do. 1) When using a bluetooth earpiece(which I do all day at work), voicemail won't work and I must listen through the phones earpiece. Quite annoying as I am driving along and want to listen to messages. Apparently it plays through the music player so my stereo headphones work, but that's not what I am using all day long. 2) If I answer a call by pressing the "answer" button on the phone, the audio doesn't got to my earpiece. You must answer using the blue tooth earpiece button if you intend to talk that way. 3) When calling someone else, if another call comes in before the first picks up, it goes right to voice mail and you never know you missed a call unless you see a number next to the voice mail tab on the homepage. 4) Although I set my screen timeout to 10 minutes, when in a call, it blanks out almost instantly. Sometimes I need to dial an extension or something else and I have to hit the top button and the keys button to do it. Very annoying since since it was just on seconds ago. 5) I get poor signal at home. I called about an Airave, and some people have told me they got one free, they will not give me one. They say that policy is for people who have been a customer for 6 months or more. I said I won't be here that long without the Airave. The policy is backwards. The Customer Service Rep reminded me I have 30 days to return the phones(4). I thought they were trying to get new and keep existing customers? 6) It won't pickup my home wireless G wifi, in the same area my laptop does. SERENITY NOW!