Hi all, So, i've upgrade to ICS this morning - now 4 hours in to this nightmare!! I backed up everything via Kies before wiping my phone pre update. I also copied everything from my phone to a folder on my desktop via USB. After completing the update, Kies gave me some congratulatory message and said i could now restore my files. Guess what? It failed (several times! Thanks once again samsung!)!!!! So, plan b - thankfully i copied everything to my desktop. But now i'm greeted with i need to use Android File Transfer (i'm on mac) and can't mount my phone as a usb drive anymore. So, i've downloaded AFT and guess what? Yup - it doesn't work!!!! 'No android device found' Same message whether i have debugging active or not!! Thanks again samsung!! Now, not only have i spent 3 hours downloading apps and sorting out settings (not got anywhere near sorting my homescreens), i've not got over 400 photos and videos sat on my computer and not on my bloody phone where they should be!! Grrrrrrr!!! Any suggestions would be appreciated!!! Contrary to Samsungs beliefs, i do have a live, and don't need to spend an entire day sorting their mess out! Cheers all!