Support Android File Transfer problem

Discussion in 'Android Devices' started by schrodinger56, Jan 3, 2013.

  1. schrodinger56

    schrodinger56 Well-Known Member
    36

    May 20, 2011
    180
    5
    36
    I've downloaded Android File Transfer in an attempt to mount/connect my Galaxy Tab 10.1 to my Mac however whenever I keep getting the error message below!

    Could not connect to device

    Try reconnecting or restarting your device.




    Does anyone know what going wrong here?

    Thanks
     

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  2. AmHub

    AmHub Member
    5

    Oct 1, 2011
    6
    0
    5
    TX
    Wish I could help with the app but I use AirDroid.
    Airdroid is web based, secure and works for any of my android devices.
    It is flawless fast and free.
    Very simple to use and works wireless. I highly recomend it as you can see every file, download upload and even send text
     
  3. Coach70

    Coach70 Well-Known Member
    26

    Aug 26, 2012
    64
    5
    26
    Male
    Product Manager
    Silicon Valley
    I was also never able to get Android File Transfer to work with my wife's Mac, even though my Windows computer can copy files to it just fine. Eventually I put the file I needed to transfer onto Google Drive and did it that way - it's slow but it gets the job done.

    Thanks AmHub, I'll try AirDroid next time.
     
  4. schrodinger56

    schrodinger56 Well-Known Member
    36

    May 20, 2011
    180
    5
    36
    I thought Android File Transfer was a Mac only piece of software. Not sure then how a Windows PC could copy files to it?
     
  5. Coach70

    Coach70 Well-Known Member
    26

    Aug 26, 2012
    64
    5
    26
    Male
    Product Manager
    Silicon Valley
    What I meant to say was that my Windows PC can copy files to and from my Android Tablet just fine - i.e. nothing wrong with the Tablet or cable.
     

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