Android / HTC Hero - slow & frustratingSupport


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  1. CZSteve

    CZSteve Active Member This Topic's Starter

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    I have a HTC Hero running Android 2.1

    - The phone can be very slow to respond at times. When acting up at it's worst it can literally take 15 seconds for the phone to respond to a dial command out of the phone book.
    - When rotating from portrait to landscape it is slow for the screen to respond. (wife's i-phone rotates instantly :mad:)

    I've read that keeping the text message history cleared helps; I've been staying on top of this along with rebooting on a regular basis.
    Don't have many / any programs running in the back ground that much.

    This is a company phone and don't want to be the 'whiner' in the company wanting a different model :rolleyes:.

    BTW - batter life on this things is as bad as my old Treo 800 :eek:
    I have e-mail updates turned back and keep wifi off and gps off as much as possible.
    How's the Seidio battery?
    Seidio Innocell 1750mAh Extended Battery for HTC Evo 4G, Hero - Phandroid Store

    Anything else I can do to improve the performance (without hacking the phone)?

    ***EDIT***HELP***
    Just checked for updates and found a software update (2.31 I think).
    Did the update and phone would not boot past the white HTC screen.
    Pulled the battery to reboot a couple times and each time it goes further but I'm getting the following error and does not seem to want to come back.
    'Sorry - the process com.google.process.gapps has stopped unexpectedly. Please try again.'
    I have the button option to 'Force Close'.
    When I force close it tries to cycle but just returns to the error message.

    ***HELP***
     

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  2. AndroidJim

    AndroidJim Well-Known Member

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    There really isn't much you can do without rooting it. I got rid of my hero for the same reason. With root, however, you can flash new roms and kernels and open the phone up alot
     
  3. Xyro

    Xyro 4 8 15 16 23 42 Moderator

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    You're using a CDMA Hero, right?

    Thread moved to the Sprint (CDMA) Hero section.
     
  4. CZSteve

    CZSteve Active Member This Topic's Starter

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    Yes, thanks.
    Looks like I'll be stopping by a Sprint store in the morning.
    Really don't have time for this :mad:. Oh well...
     

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