Android Market Nationwide Outage- On Multiple Carriers

Discussion in 'Android Lounge' started by EddieVersatile, Feb 5, 2010.

  1. EddieVersatile

    EddieVersatile Well-Known Member
    16

    I am posting this to let everyone know, if they are having problems downloading apps from the market, it is because there has been a Nation-Wide Outage for the Android Market..

    I've been troubleshooting my wifi on my phone throughout the day, and after talking with Verizon Tech Support, I ended up having to do a hard reset on my device to try to get wifi working right.. After doing so, I went to the Market to download a file manager, with no success.

    I just got off the phone with a Verizon Associate, who I called to get tech support, and was informed that there has been a Nation-Wide outage for the Android Market.. Verizon has already contacted Google about it, and are awaiting a response.
     

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  2. DDustiNN

    DDustiNN Well-Known Member
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    Dec 10, 2009
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    I just posted this in the other thread but I'll post here too:

    It is finding and downloading apps just fine. The only problem I have is that my "My Downloads" listed everything I previously had before my hard reset. After downloading the first app, now the list is blank and only contains that single app. I just have to search them individually and download them, which is much more inconvenient...
     
  3. EddieVersatile

    EddieVersatile Well-Known Member
    16

    Hmm, that's weird, I still cannot download anything at all from the market.. I can search, and find the apps, but cannot download them..

    luckily I've been using AppManager to backup all of my apps I downloaded previously to my SD card, so I used HTC sync to install OI file manager, and I can continue setting up my phone without the market lol.
     
  4. Trident

    Trident VIP Member
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    Perhaps this is only affecting Droid Eris users? I have a Motorola Droid and am experiencing no issues downloading or installing from the Market.
    Could we please have some other Verizon Android Users weigh in?
     
  5. mj_b90

    mj_b90 Well-Known Member
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    Dec 26, 2009
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    I'm on an Eris and I just searched for, downloaded, and installed an app from the market. My list of downloads is also fine, I'm not sure if it'd survive after a reset though.
     
  6. Trident

    Trident VIP Member
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    Could you try a reboot and report back please?
     
  7. DocTauri

    DocTauri Well-Known Member
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    I went with a friend today to get a new Eris. In the parking lot after getting it we started downloading a few apps. 2 hours later, they still said "staring download". We reset the unit (power off/on), pulled the battery, and even did a full restore (erase everything). No luck. Thinking it was the phone, we went back to the Verizon store, showed the support folks, and got them to give us yet another new phone (they hadn't heard anything about this outage). The new phone is doing the exact same thing. As of this moment (6:27EST), anything I attempt to download never gets past "Starting Download". WiFi over 3G doesn't seem to make a difference either.

    Maybe it's the area? South of Washington DC...

    Doc
     
  8. TyDougherty

    TyDougherty Member
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    Feb 3, 2010
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    same issue here.. still shows starting to download... moto droid in central Florida
     
  9. Trident

    Trident VIP Member
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    Seems like this is happening all over... Maybe Verizon is/ was preforming maintenance updates. Have you all programmed your phones lately (*228, opt 1) and your roam capabilities (*228, opt 2)? This might help.

    Also, are you able to send and receive data among other applications?
     
  10. DocTauri

    DocTauri Well-Known Member
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    While I'm trying to help set up this new Eris, it hasn't yet download the 17 update. I remember seeing a thread talking about dialing #*# and a bunch of other stuff to force a download? Of course, I can't seem to find it now. Sorry to hijack, but can someone PM me the link to that thread if they can find it?

    Thanks,
    Doc
     
  11. Trident

    Trident VIP Member
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    Hmm... it seems like were having some data issues on all sectors here. Sounds like a Verizon/ Google issue. Hold off on that update for now.
    What other data related issues are you guys having?
     
  12. DocTauri

    DocTauri Well-Known Member
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    Yes, so did the VZW tech I was working with. No joy.
     
  13. SGM-CO

    SGM-CO Well-Known Member
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    I at times have some "market" issues, but they never last.
     
  14. EddieVersatile

    EddieVersatile Well-Known Member
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    I have rstarted my phone a couple of times... still no luck, It just shows "starting download" but never downloads.. Other data is working fine.. its just the android market (for some users appearantly)
    I was simply letting everyone know what the Verizon Representative told me while I was on the phone with him..
     
  15. Trident

    Trident VIP Member
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    Did what?
     
  16. Trident

    Trident VIP Member
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    In that case I'm going to rename this thread and move it to the "Verizon" forum.
     
  17. vikingisson

    vikingisson Well-Known Member
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    I just setup a new phone and can't download any apps. Stuck at "starting download". I thought it was my phone but now I'm not sure. BTW I'm in Canada.
     
  18. ericlmccormick

    ericlmccormick Well-Known Member
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    I did a factory reset today and i found that when I went to redownload stuff, everything was frozen in the "starting download" state. I thought it was related to my factory reset, not the market. I tried a few things and after turning logging out of gtalk, it worked fine. This is something noted under the market place help/support page by others with this problem.
     
  19. Trident

    Trident VIP Member
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    Who is your carrier?
    What phone do you have?
     
  20. Trident

    Trident VIP Member
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    Who is your carrier?
    What phone do you have?
     
  21. DocTauri

    DocTauri Well-Known Member
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    Did the *228 dance, like the quote said...
     
  22. DocTauri

    DocTauri Well-Known Member
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    The VZW tech I was working with turned right around when 2 eris's wouldn't download, and downloaded the exact same thing (ATK) from the marketplace with a Droid without issue...
     
  23. Trident

    Trident VIP Member
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    Okay. Your wording confused me, my mistake.
     
  24. vikingisson

    vikingisson Well-Known Member
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    Rogers / Magic
     
  25. DocTauri

    DocTauri Well-Known Member
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    NP, didn't mean to come off snotty. ;-)
     

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