Another Wifi "Obtaining IP" Post...Support


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  1. Dang13

    Dang13 New Member This Topic's Starter

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    My first time on this site, great resource for my new Samsung Captivate!

    I have done all I can do and read all I could find on this darn problem, but I still can't connect to my Wifi.

    I see my network and when I try to connect I get the "obtaining ip address..." and followed by a "unsuccessfull" after a little while.

    I have tried the following to fix it, with no luck:
    • reset phone to factory
    • removed all security on the router (ran it open) (Lynksys WRT54GS).
    • unplugged the router and restart
    Not sure where to go from here? I have laptop, Wii... all running fine on the network.

    Thank you in advance for any assist you can give!
     

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  2. DT

    DT Well-Known Member

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    First, make sure you're running the same security protocol on your router and phone configuration (and/or make sure the selected one is active on your router).

    Next, I'd try setting up a static IP (and DNS/Gateway) on your phone. I know that's not totally convenient for using WiFi outside your house, but it will at least determine if your phone can make _any_ WiFi connection via your existing equipment.
     
  3. Dang13

    Dang13 New Member This Topic's Starter

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    Thank you for the starter.

    I am running open (no security) as I attempt to connect, so I think I'm good there.

    I fear I am very ignorant on router workings. I looked at the "Basic Setup" tab on my router and am a bit confused at how to proceed. I see the area where I choose the static ip from the dropdown, but am not sure where to get the information to fill in the fields. Also a but confused on the same screen (tab) regarding enable/disable DHCP server as I see references to static DNS1, DNS2...

    If I reset the router to default, like I did, and am running it wide open, shouldn't that be all that's required?

    Again, thank you.
     

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