Basically the short story is X1 - had a dead pixel in all screens unable to be repaired by battery pull or master wipe. It also randomly would drop my wifi in the house and just sit loading the page for minutes with no progress until I pulled the battery and restarted. It also would randomly set the screen time out to "no option" which would immediately time the screen out when you weren't touching the screen.... X2 - just received today and loaded up tonight and it's got this terrible buzz from the earpiece speaker like the little metal mesh is loose or something. Called tech support and they apologized but the tech at the store that did the replacement for me sent me a "as-new phone" basically a refurb that didn't come with a battery or sd card nor any literature in a plain box. She said they messed up and I should have got a brand new in package phone with all the parts that I would just swap the sd cards from. NOW I have to run to the store again with X1 and X2 and demand a new stock phone if they have one or Customer Service will send me a new stock phone to replace this one. This really ticks me off because I spent hours setting up the X1 just the way I liked it and spent at least an hour carefully installing a wrapsol. This is such a fiasco. This phone is sounding more and more like a dud to me. Just spend some time in the troubleshooting forum and none of these are isolated incidents, I sometimes wonder if I avoided Antennagate with the iphone 4 only to get crap hardware from verizon whom I have been a loyal customer for over 10 years. I don't have hours and hours of my life to recustomize all these freaking phones because I have to cross my fingers I get a decent one with X3!!!!