Any feedback for Motorola?


Last Updated:

  1. drumcrazy

    drumcrazy Active Member This Topic's Starter

    Joined:
    Nov 6, 2009
    Messages:
    27
    Likes Received:
    0
    Hello everyone!

    I have enjoyed reading all your threads about Motorola's newest monster. I wanted to make a post asking for your feedback so far. Motorola is going on a large push to gather your thoughts and opinions. We would like to know any complaints, issues, suggestions, etc. This forum is also a great place to ask your unanswered questions :) I will make every effort to get back to you!

    Please be as thorough as possible, your responses will be forwarded up :) Feel free to PM me as well.

    Thank you for your feedback and for your passion for the Droid :)
     

    Advertisement
  2. Barbara

    Barbara Well-Known Member

    Joined:
    Oct 31, 2009
    Messages:
    840
    Likes Received:
    31
    Can you answer the BIG question of the day? Is the plastic film behind the screen that is noticeable when you open the keyboard supposed to stay on or be removed?
     
  3. mikespe

    mikespe Well-Known Member

    Joined:
    Nov 13, 2009
    Messages:
    54
    Likes Received:
    2
    I laughed out loud when I read this! Good one Barbara!!!! :D:D:D:D
     
  4. drumcrazy

    drumcrazy Active Member This Topic's Starter

    Joined:
    Nov 6, 2009
    Messages:
    27
    Likes Received:
    0
    BIG answer of the day: The plastic film is part of the protection that comes with retail packaging. It is intended to be removed :)
     
  5. Barbara

    Barbara Well-Known Member

    Joined:
    Oct 31, 2009
    Messages:
    840
    Likes Received:
    31
    That's what I thought. And PHEW! (Since I removed it tonight.)
     
  6. mikespe

    mikespe Well-Known Member

    Joined:
    Nov 13, 2009
    Messages:
    54
    Likes Received:
    2
    It's kind of like that tag on your mattress that says "Do not remove under penalty!" :p
     
  7. Lisa W

    Lisa W Active Member

    Joined:
    Oct 31, 2009
    Messages:
    37
    Likes Received:
    0
    First off - I absolutely love my Droid! That said, can anything be done with the light amount when in the media dock? I have done everything I can think of to turn it down and it is still to bright. Also would it be possible to turn the lights dimmer/off on the 4 buttons on the side when in the dock?
    Thanks
     
  8. Barbara

    Barbara Well-Known Member

    Joined:
    Oct 31, 2009
    Messages:
    840
    Likes Received:
    31
    I appreciate you opening this up and wish I could give you a more serious question or complaint but I just love this phone and can't think of anything that you don't already know about (the camera focus issue). It's all been great so far.
     
  9. GDroid

    GDroid Well-Known Member

    Joined:
    Nov 15, 2009
    Messages:
    375
    Likes Received:
    1
    Cool, but then how do you explain this chat I had with a Motorola Rep about an hour ago? :D

    [​IMG] Denise C: Hi, my name is Denise C. How may I help you?
    [​IMG] Me: Hello, I have a question about the Motorola Droid. There's a piece of plastic behind the screen. Is there a purpose for this plastic piece?
    [​IMG] Me: This plastic is seen when you slide the keyboard out.
    [​IMG] Denise C: I will be more than glad to assist you.
    [​IMG] Denise C: Do you mean the plastic piece that it at the back of the phone when you slide it open?
    [​IMG] Me: Yes, that is the piece I am referring to.
    [​IMG] Me: The piece behind the screen when the keyboard is slid out.
    [​IMG] Me: Hello?
    [​IMG] Denise C: I am sorry for the delay.
    [​IMG] Me: That's ok.
    [​IMG] Denise C: The plastic piece behind the screen at the back of the phone is there to protect and to cover the screen.
    [​IMG] Me: It's "behind" the screen, so how is it protecting the screen?
    [​IMG] Denise C: It is to protect the back part of the screen where all the connections are.
    [​IMG] Me: Which connections? So, that piece of plastic should not be removed?
    [​IMG] Denise C: There are circuits and boards behind the screen that should be covered and protected from damages.
    [​IMG] Me: I see, so for some users, their screens are getting "slide marks" on them and peeling off a bit. What is the down-side of peeling off the plastic?
    [​IMG] Me: sorry
    [​IMG] Me: i mean the plastic is getting marks on them, not the screen
    [​IMG] Denise C: I see.
    [​IMG] Denise C: Slide marks on this plastic cover are product of regular usage of the phone.
    [​IMG] Me: So, basically, your recommendation is to leave the plastic cover alone.
    [​IMG] Denise C: Yes, we recommend not removing the plastic piece behind the screen at any time.
    [​IMG] Me: If it peels off through heavy usage, what do we do? Get a replacement?
    [​IMG] Denise C: In case that you start noticing excessive or deep peeling off or slide marks on it, please contact us back so we can take of the warranty on the product.
    [​IMG] Me: So, that means you would replace the entire phone?
    [​IMG] Denise C: It might depend on all the warranty options available at the moment.
    [​IMG] Me: Okay, thanks for your time.
    [​IMG] Denise C: You are more than welcome.
     
  10. syntrix

    syntrix Well-Known Member

    Joined:
    Nov 6, 2009
    Messages:
    2,418
    Likes Received:
    303
    Sweet, how do we know that you are affiliated with moto?

    edit: let me expand on that. You have no profile as of this writing. What methodology is your input into Motorola?

    For all we know, you are just someone with 26 posts and will not forward to moto. For all we know, you are a Sony phone owner looking for how to improve a product :)
     
  11. taz55

    taz55 Well-Known Member

    Joined:
    Nov 11, 2009
    Messages:
    226
    Likes Received:
    6

    lol good point
     
  12. Barbara

    Barbara Well-Known Member

    Joined:
    Oct 31, 2009
    Messages:
    840
    Likes Received:
    31
    I'm guessing it's because it's not possible for the general user to designate themselves as "motorola rep" under their name.
     
  13. drumcrazy

    drumcrazy Active Member This Topic's Starter

    Joined:
    Nov 6, 2009
    Messages:
    27
    Likes Received:
    0
    Great question, Lisa! On the media dock home screen there is an icon that looks like a light bulb. After touching the icon the brightness level dramatically drops, giving you a "night time" mode.

    As far as turning off the 4 front macro buttons, that feature is not yet available. Great suggestion!
     
  14. taz55

    taz55 Well-Known Member

    Joined:
    Nov 11, 2009
    Messages:
    226
    Likes Received:
    6

    sure you can.. you can put anything... just look at mine.


    To the OP, is there a way to post bugs to a formal public bugzilla? oh, and how do I get the car charger/dock that is on the moto site, the VZ dock doesn't have a charger they say
     
  15. Barbara

    Barbara Well-Known Member

    Joined:
    Oct 31, 2009
    Messages:
    840
    Likes Received:
    31
    Dang! And here I thought being "Senior Member" meant something. (Now I'm just depressed.) :(
     
  16. syntrix

    syntrix Well-Known Member

    Joined:
    Nov 6, 2009
    Messages:
    2,418
    Likes Received:
    303
    Hence the edit on my post on the methodology for the input to moto.

    Generally, great thread, but as an engineer, I have to ask the hard questions! :D
     
  17. Clementine_3

    Clementine_3 Well-Known Member

    Joined:
    Nov 16, 2009
    Messages:
    4,214
    Likes Received:
    3,481
    Yeah, but he did have the light bulb about the light bulb, that has to count for something!
     
  18. chaoticrecursion

    chaoticrecursion New Member

    Joined:
    Nov 18, 2009
    Messages:
    1
    Likes Received:
    0
    I have a question for Moto. Verizon actually couldn't help me with this one. Some websites that I want to visit in the Droid browser (Boston.com in particular) will automatically redirect me to the mobile version of their site although I want to browse the full version. They have no link on their mobile version to switch over to the full version.

    I've read elsewhere that Sprint Android phones give you the option to view in mobile or force regular view. And that the BB Storm shows the full webpage. Why isn't there an option in the browser settings to force a normal website load in the browser? Is that something Moto will add?

    Thanks.
     
  19. syntrix

    syntrix Well-Known Member

    Joined:
    Nov 6, 2009
    Messages:
    2,418
    Likes Received:
    303
    I just edited my info, :)

    Honestly, if the OP is a mediator towards Moto, you can just do your work and compile all the threads since release. You have a wealth of information at your fingertips here. There's really no need for this thread.

    Android Forums - Search Forums
     
  20. bcromwell

    bcromwell Member

    Joined:
    Nov 10, 2009
    Messages:
    18
    Likes Received:
    0

    I agree 100%, Even night mode with screen fully dimmed is still way to bright in a completely dark room for me, Partly due to the 4 buttons being lite up. I was going to buy two docks one for home and one for office, but ended up just taking the one to the office.
     
  21. Barbara

    Barbara Well-Known Member

    Joined:
    Oct 31, 2009
    Messages:
    840
    Likes Received:
    31
    I can't use it for home alarm clock anyway. I have the clock set a half hour fast. (Psychological thing.....makes me feel like I'm getting up a half hour later.) Can't do that with my phone. So I have the old fashioned (not really that old) radio alarm clock. It works great!
     
  22. syntrix

    syntrix Well-Known Member

    Joined:
    Nov 6, 2009
    Messages:
    2,418
    Likes Received:
    303
    That's what I did, dock is very convenient at the office.

    I just plug the droid in at bedside sans cradle. It used to be lit up all night and was a distraction in my deep sleep.
     
  23. GDroid

    GDroid Well-Known Member

    Joined:
    Nov 15, 2009
    Messages:
    375
    Likes Received:
    1
    Hey, look! I'm a "Motorola Rep" too now. By the way, how come no response to my question drumcrazy?
     
  24. sho95

    sho95 Well-Known Member

    Joined:
    Nov 11, 2009
    Messages:
    266
    Likes Received:
    8
    Cause he clock out for the day.:D
    I hope this is person is legit and we need a mod. to verify this for us.
     
  25. GDroid

    GDroid Well-Known Member

    Joined:
    Nov 15, 2009
    Messages:
    375
    Likes Received:
    1
    I agree. There should be some form of verification that he's indeed a Motorola Rep. We don't want users buying into solutions that could possibly be incorrect and/or misleading.

    Mod? :D
     

Share This Page

Loading...