Any S4's having issues with Google Play Music?Support

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  1. DILands

    DILands Well-Known Member Contributor

    I'm having major issues that are constant - tried uninstalling and reinstalling updates - still have the same issue. It happens on BT, speaker, or headphones.

    When a track starts - it will be at about 50% of the set volume. It will jump from the 50% up to full volume midway through the track, Happens EVERY TIME.

    Any ideas?


  2. iToddh

    iToddh Member

    I'm having the exact same issues with mine. i love the app, but this makes it unusable for me, which sucks. I haven't found a fix yet. I did notice it sometimes on Spotify also. I wonder if it has anything to do with streaming audio for some reason?
  3. DILands

    DILands Well-Known Member Contributor

    Yeah - but - with Google Play Music - it's EVERY track. I actually downloaded RDIO again - which I hadn't used in a while. Even though it's $9.99/month - I'll probably keep it!
  4. KupKrazy

    KupKrazy Well-Known Member

    I've had a few issues.. The one you describe - it doesn't happen all the time to me, but I've had it happen a few times. Do you use the equalizer in the app? I think it may something to do with that. If I have it on, sometimes when a song is playing the equalizer will turn off by itself (and therefore, the sound jumps up LOUD).. Annoying and startling.

    The other issue I've had is sometimes when I play a playlist or album, it repeats the first song. Really strange there.

    But I only use it to access my uploaded songs (9k uploaded so far) whereas I keep a copy of my favorites on my phone and use another app (Poweramp) which I love.
  5. DILands

    DILands Well-Known Member Contributor

    I do a lot of streaming. Pretty sure no equalizer. Happens with every track. T Mobile days it's the app, can't even find any easy to contact support. I will cancel my subscription if I can't get this resolved within a week.
  6. DILands

    DILands Well-Known Member Contributor

    It's time to decide whether to stick with Google Play Music, or switch to RDIO. I check Google Play Music, and sure enough, I'm using the apps built in equalizer. Turn it off, and I think the problem is fixed. Will try it on the way home tonight. Hey, I cheap, I'd I can get basically the same thing for $2 a month less, I'll stock with Google.

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