Support Anyone else having troubles making calls with Virgin Mobile?

Discussion in 'Android Devices' started by buzzcon, Dec 3, 2012.

  1. buzzcon

    buzzcon Well-Known Member
    Contributor
    88

    May 22, 2012
    541
    89
    88
    Male
    Polish Ambassador
    Duluth, Minnesota
    My phone wont make or receive? calls. I keep getting a message that my account does not allow me to call this number. I try to contact support and I get hung up on. Tried a restart and no luck. Running MIUI 2.4.20. Ideas?
     

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  2. ben1122a

    ben1122a Well-Known Member
    38

    Sep 14, 2012
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    You might want to try flashing back to stock and reactivating. If that doesn't work, I don't know what the problem could be.
     
  3. ProjectMayhem

    ProjectMayhem Member
    16

    Dec 3, 2011
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    Having the same issues here using mobster v3 it must be a virgin tging
     
  4. cuisinart

    cuisinart Member
    16

    Jun 13, 2012
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    Having the same problem here. Must have started about an hour ago. Running the sharp ROM.
     
  5. buzzcon

    buzzcon Well-Known Member
    Contributor
    88

    May 22, 2012
    541
    89
    88
    Male
    Polish Ambassador
    Duluth, Minnesota
    Tried to contact support, keep getting hung up on. I did send them a support ticket so hopefully it's their problem. Looks like that's the case. BTW, before getting hung up on they inform me that they are getting a higher volume of calls so the wait could be longer. This type of thing could push me to another carrier.
     
  6. Izzard

    Izzard Well-Known Member
    53

    Mar 28, 2012
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    running u9000, same problem here.
    my wife's phone is One V - same problem.
    So yes, nothing to do with custom roms, VM is to blame.
     
  7. bob-st

    bob-st Well-Known Member
    53

    Dec 30, 2010
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    I had the same problem (in south Florida)... A power reset worked for me:)
     
  8. buzzcon

    buzzcon Well-Known Member
    Contributor
    88

    May 22, 2012
    541
    89
    88
    Male
    Polish Ambassador
    Duluth, Minnesota
    I tried a battery pull to no avail. But, I just tried my phone and it did make an outgoing call so it might be fixed.
     
  9. cuisinart

    cuisinart Member
    16

    Jun 13, 2012
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    The problem appears to be fixed now. Incoming and outgoing calls work.
     
  10. MikeRL

    MikeRL Well-Known Member
    68

    Apr 8, 2012
    450
    194
    68
    Male
    College Student
    Never had any issues today. Glad for once my phone didn't crap out on me. :eek: Strange when the Triumph works.
     
  11. Darktaker

    Darktaker Well-Known Member
    16

    Mar 3, 2012
    78
    8
    16
    Male
    City Of Angels
    Had that same issue here on Friday midnight had no service (calls and sms) for 30 min. Mom's phone too and it's not an android so VM has been having issues as of late.
     

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