Anyone else really disatisfied with their GalaxySupport


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  1. mapleleaf-mick

    mapleleaf-mick Well-Known Member This Topic's Starter

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    When I bought the phone about three weeks ago, I was excited. Now after three weeks of screwing around with Kies, getting various messages when I try to just hook up the phone as an external device (bypassing Kies)such as SD Card needs to be installed, can only open from idle screen to nothing at all. What a pain in the ***. It seems like it is a major hassle to do anything with this phone. Trying to add music, pictures etc. is just a joke. I am sorry but I don't hold much home that the 2.2 promised update (yea right, now they are talking mid to end of December) is going to fix anything. Initial reports say it is just creating more problems.

    So caveat emptor. Sit on this piece of crap for three years. I guess I should have bought an Iphone at least it is properly tested and supported.
     

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  2. rynlpin

    rynlpin Well-Known Member

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    I'm not disappointed with the Galaxy S per se. My first Galaxy S died within a day and the replacement phone lagged A LOT but once I got it sorted, it's a pretty nifty device. At least the Galaxy S supports flash! Apple still refuse to add this! I seem to be having more difficulties with O2 at the moment!

    Oh and to say the iPhone is tried and tested is laughable lol ;)

    I'm no tech so I honestly can't help you with fixing your problem but I assure you, once you get your issues sorted, you won't be disappointed. Good luck!
     
  3. t sport 1978

    t sport 1978 Well-Known Member

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    Very pleased with the phone, the 2.2 update was pants at first but after a factory reset is been brilliant.

    No doubt one of the best phone out right now despite it is 6 months old.

    Never had any problems at all with kies and never any problems with wifi, gps is still disappointing but this is my only gripe. The screen is beautiful and it handles power hungry processes very very well.
     
  4. mapleleaf-mick

    mapleleaf-mick Well-Known Member This Topic's Starter

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    Thanks for the replies guys. You have given me hope.......:D I guess I am just the type of guy that thinks when you buy something, it should work right out of the box. My experience with this phone so far has shown that this is not the case. I love the phone, I just wish it would work like it is supposed to.........:(
     
  5. GG1

    GG1 Well-Known Member

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    It is definitely the best phone i have owned so far. I have to say i don't have any real issues though,maybe i got lucky but everything works as it should.
     
  6. SlowRain

    SlowRain Well-Known Member

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    I'm enjoying mine as well. Kies is annoying, but not impossible. I've learned as much about my phone from the problems I've had with it as I have just by playing with it. I also think I'm one of the few people out there who hates the concept of perfection, as it creates unrealistic expectations for society. In an ironic twist, Steve Jobs told his employees to "manage expectations" when customers were complaining about iPhone 4's antenna problems. So, it would seem managing expectations is a good fallback when the illusion of perfection crumbles.
     
  7. SaneinOne

    SaneinOne New Member

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    First time post. Solid phone! Why bother with Kies. Enable USB debugging and use mass storage mode. Coming from a BlackBerry power-user, no current smartphone works optimally out of the box. Latest leaked versions of Froyo are much improved!
     
  8. mickg0756

    mickg0756 New Member

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    You bloody betcha Im dissatisfied!!

    Got the phone 6 weeks ago and after the first week the phone started going back to the home screen all by itself. I put up with this for a few days then decided to take it to the telstra shop I purchased it from. Told them what was happening and the manager saw it happen in store. So of it went to be checked. Well, THREE WEEKS later the ssg is returned to the store with NFF(No Fault Found)!!!! Because the store manager had witnessed the problem she escalated it up the channel. Another week goes by and gets returned to the store with....you guessed it, NFF. Ok, i thought maybe it has been rectified somehow because the ssg was returned in the factory state. that means my PAID for apps and music and my contacts all gone. Too bad. It worked without a hitch for four days then started going back to the home screen again. AAARRRGGHH!!
    I cant dial out because in the middle of dialing number it just goes back to home screen. This happens no matter what app is used. I videoed it for proof when I took it back to the store again. Well, to cut a long story short(was in the store for one and a half hours)the manager says she cant cancel my contract so i can at least get another phone and they will send it interstate again to go through the same BS again. Apparently, this has to occur THREE times. Btw, there are no more ssg to be had "for at least the next six weeks"!!
    I have left out many details that have made this purchase one of the most disappointing for me. I will take the ssg into store again tomorrow morning so they can again delete all my paid for apps and music and delete my contacts AGAIN. ALL I WANT IS A SSG THAT WORKS.

    Oh lets not get started with KIES.....

    Update: Took ssg back to store this morning and was pleasantly shocked that they said it is to be replaced!! Whoohoo! Tho' once bitten, twice shy. So now just have to wait for the next six weeks to go by...Fingers crossed it will have 2.2 installed and, RyanLupin, thanks for the tip re Google but i backed up all apps,music and contacts with kies. Bought a 16gb microSD chip, a very nice leather case and a short wire adapter that enables me to use my UE TripleFi 10Vi earbuds.
     
  9. rynlpin

    rynlpin Well-Known Member

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    Gee that sucks. Clearly there's a manufacture issue. Hope it gets sorted!

    By the way, all your paid-for apps are linked to your google account so you shouldn't have an issue acquiring them back.
     
  10. vikingisson

    vikingisson Well-Known Member

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    This device is infamous for the problems it has all over the world. It under delivers on the hype in so many ways. Many bugs depending on how you need to use it. However the 2.2 upgrade has helped a lot, at least some of the dev roms floating around depending on which device variation you have.

    Great specs, really nasty software. don't even start on that kies piece of snot.

    I'm highly dissatisfied as delivered but after taking measures (2.2) it is much nicer now. The 2.2 upgrade should make a lot of users much happier. I like the phone a lot now but I'll not buy another Samsung. Still better (for my needs) than any iThing.
     
  11. Wild Thing

    Wild Thing Well-Known Member

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    Sure the SGS has its minor faults but it is a beautiful piece of kit that just gets better and better as you learn how to use it. Froyo update solved a lot of niggles. I think this phone would have re-written the rule book if it was not for a piece of crap software they called Kies.
     
  12. vikingisson

    vikingisson Well-Known Member

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    agreed that it gets a lot better with 2.2 but until that time it has more than a few 'minor faults'. Having a great screen and numbers on paper mean squat, it is the most fault ridden device I've been suckered into buying for a long time. I like mine now but for too long I suffered with it and it wasn't for lack of knowledge.
     
  13. NZtechfreak

    NZtechfreak Well-Known Member

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    I like mine, although of course I have done lots of stuff with it like installing Froyo with an unofficial firmware (long before Samsung started their official rollout), and using a lagfix, replacing TouchWiz with LauncherPro etc.

    I don't use Kies for anything. I'm not sure what people think they need from Kies that they can't do without it? Only thing is getting the official Froyo, but it seems like more people are having problems flashing their phones with Kies than Odin, so even in that example I can't see the point. Sync your Contacts etc from Google, sideload your music, use Odin for flashing, use SMSbackup/CallTrack etc to backup your texts and so forth - which is the function Kies performs that is so vital?
     
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  14. sdolgy

    sdolgy Member

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    my entire outlook and experience now with the Galaxy S is tainted. When I first bought it in Qatar I used it with the local carrier QTel ... The phone kept locking up ALL the time. When we went to Dubai, and eventually moved back to Europe, the problem was gone. How does that work? Carrier problem or OS problem.

    Now in Europe, the phone has been a dream. Haven't had many complaints with it except IT WILL NOT maintain a bluetooth connection with my audi. Keeps dropping it after 5 min and will only reconnect if bluetooth is disabled and enabled. This is a fault of Android 2.1. Fine.

    So low and behold, tonight I see I can get the Froyo 2.2 update. Finally I can speak for longer than 5 minutes while in the car via bluetooth! No. It has failed me once more:

    http://androidforums.com/samsung-galaxy-s/225839-2-2-upgrade-fails-phone-keeps-vibrating.html

    This time, I think for the last time. I had ambitions of buying the galaxy tab.

    HA HA HA. Fool me once, eh
     
  15. vikingisson

    vikingisson Well-Known Member

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    I agree, even though I've finally gotten this beast tamed to where I can use it, the process left me with a bad taste for Samsung. Android is fine in my books but manufacturers and most carriers are making it painful.

    I'll definitely not be looking at the Tab even though I think that form factor and spec is what I would need. I can wait for something better and more trustworthy.

    Interesting that you had such an experience by just moving and changing SIMs. But I'd be less than surprised to hear that parts of the middle east would have some scary issues with communications newer than the 16th century. :eek: No offence but I trust that area even less than what's going on in north america. Full encryption with nearly all telco is a must these days and android provides quite a bit. BB has always claimed security but they haven't done enough in areas beyond their core apps. I like the freedom of android and allowing me to do comm systems of my choice with good security.
     
  16. sdolgy

    sdolgy Member

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    ah, the beautiful thing was ...the sim never changed between Qatar and Dubai. Which makes me wonder what caused the problems. Battery life was also a problem in Qatar only. While using the Galaxy in the UK, I would get good use without charging for almost 3 days ... now here in Switzerland it's about 2 days without much talk time.

    iPhone has an advantage where it's only one hardware manufacturer so they have consistency. it took me 2 months to have the ability to install Froyo. What's up with that? Other android phones have had it longer and some may not even get it ...

    so overall, the concept is great, i'm a big fan of google, but this is just a piss poor implementation.

    they're going to get themselves into a huge mess like microsoft windows ... supporting an exponential amount of hardware and introducing a lot of bugs and problems.
     
  17. kcau

    kcau Active Member

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    I am OK with mine, had it for 3 weeks .... when i say OK, i mean al the things that are f..ked up aren't things that really bother me. Got GPS in both cars already with 7 inch screens and blue tooth connection is consistent. However if it weren't for this forum this phone would have been returned by the third week. The quirks i can live with.

    I tell everyone who asks if they want a stable, fairly reliable, fast smart phone with few hassles go iphone .... if you want to root/ jailbreak/ customise/ and mess around for hours to get an environment customized the way you like, go the Galaxy S.

    Our office must have an Iphone to Blackberry to Android ratio of about 10-5-1 ..... and that will change in the near future to about 14-1-1. RIM is losing ground and the Samsung Android implementation is scaring people away.

    I'm a bit lucky in my 3 year plan .... i have a one time only, free handset replacement feature .... so i can take advantage of that in a year or so and replace it if it chokes.

    KC
     
  18. holgalee

    holgalee Well-Known Member

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    I have no complaints about my phone, though I've owned it for only a week. I'm not a techie and had to do quite a bit of research before getting the phone. Even now I still surf the web so that I can make better use of it, though I know I will under-utilise its features. I don't use bluetooth, GPS and other high fangled stuff though, just install lots of apps and add music, take photos, sms, make calls. I don't even have a dataplan and just use Wifi!

    The previous poster is right, I'd also enquired about the learning curve for SGS. Out of the box, iphone is going to be much simpler to use, but I don't like that it's so common and has a closed system. The larger, brighter screen, lighter weight and lower SAR pretty much convinced me to get the phone. I'm having problems figuring out how to make my own wallpaper, but I figure that's part of the pain and joy of owning an android. Yeah, I'm that easy to please!
     
  19. BUNGLE1981

    BUNGLE1981 New Member

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    Do you know if this is a common fault as it is happening to my managers phone & car, and i'm being asked to sort it out
     

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