Anyone Familiar With Radio Shack OP?


Last Updated:

  1. OmegaSMP

    OmegaSMP Active Member This Topic's Starter

    Joined:
    May 26, 2010
    Messages:
    32
    Likes Received:
    9
    So I bought a launch Evo at the Shack, which developed some of the typical problems like the nonresponsive screen and the glass separation, but also a more serious one - a large section of pixels went black in the corner. I took it back to RS to exchange or return it, and they flat-out refused because they couldn't be certain I hadn't dropped it. I hadn't, and there's no visible external damage at all, but fine, whatever, I can understand the reasoning. I had TEP and I filed a claim and got a brand new replacement phone and sent the old one back.

    Sprint's network has been dodgy around me, so I decided to cancel service and return everything. I hadn't even opened the new phone I got. I took that phone and tried to return it to Radio Shack, but they refuse to take the new one back because the serial number doesn't match the one I initially bought. I understand the rationale behind that policy, to prevent someone from buying a new one and returning a defective one, but my situation is the opposite...I bought a defective one and am trying to return a brand new phone.

    So, anyway, long story short, I cancelled my service directly with Sprint because that's all I could do. Will Radio Shack charge me the $200 fee? How does that work? I'm trying to bring the handset back but they just won't take it.

    Never shopping at Radio Shack ever again.
     

    Advertisement

Share This Page

Loading...