We just got three lines of service with VZW and three SGS4's. Upon getting home we quickly realized that VZW has squat for coverage at our house and get about 1 bar on the ground level. I'm sure that drops to 0 in the basement which is where I'll be spending a lot of time this winter watching football in the theater. When we had Sprint we had sketchy coverage at our service address until they sent an Airave for free. I contacted the sales rep that we got our phones from and his email response said that those devices are $250 and they're on backorder. Not really what I expected in the way of customer service. I told him that if we had to pay ANOTHER $250 over what we already paid we would likely be returning all of our phones and canceling service within our 14 day trial period. I hope that either they or someone at the 800 # realizes that since we're not yet under contract we have zero reason to stay and they should probably send us one for free if they want $200+ from us every month for at least the next two years. Does anyone have any tips or advice for getting one of these w/o having to shell out $250 or wait forever? I want to install this and test it out quickly before our 14 trial period ends. I'd hate to have to roll everything back over such a small issue but am not afraid to leave a company that doesn't value us as customers before we're even in contract because things won't get much better once we are. Thanks for the help.