So my partner got a HTC One just over a week ago. A few days after using it, she kept getting messages saying such and such an app had stopped working and was given the option to report it. It wasnt just one specific app or a dodgy app, messages have stopped working, eBay and other stuff and when she clicks report, whatever service/app reports it also stops working. The phone has been reset back to factory (whether intentionally or by itself we're not sure - she was trying to back it up so was in the back up settings but, apparently not in restore but, it reset it self anyway). She has less apps on now and only the basics, ie eBay might be the only app and she still has the same problem. Also, when she charged it the other day, it ended up draining the battery. It'd been on charge about an hour, we were about to go to bed so she unplugged it, to find the battery was now down to like 3%. It has been charged since then but, it does seem a bit awkward. Shes charging it now and it randomly started making a beeping noise - like 3 consecutive beeps, a second or less apart, then like 2 seconds silence and then the 3 beeps again. Unplugged it and it still beeped twice again after unplugging. Now has it out the case but, she said it doesnt look like its charging anyway. Forgetting about the other stuff, I'm now being asked "whys my phone beeping?" so I'm trying to find out but, thought I'd mention the other stuff too. On a side note, she sold her previous phone because she found it slow but, the final straw was it had 50% battery before we went to bed, when we woke up the phone was completely off, battery had drained completely and when it was charged and turned on, it had reset it self back to factory. Am wondering if there's a problem with her Google account, is that a possibility? Like I say, she doesnt think she went to the restore setting on the HTC One, only the backup section.