to the EVO 3D if we bought the EVO 4G on it's release date?
Depends. I would think some of us have kept our top tier premier status.... I still have my yearly upgrade.
Depends if you are premier silver or gold and to determine that would be based on the type of plan you have. If you are a 10 year veteran then you will automically qualify for premier gold regardless of plan. Easiest thing to do is to just sign on to your sprint account online and all the information you will need will be available to you.
Same here. Plan to upgrade using my annual if the 3d comes in at a reasonable price point.
Sprint store said I was eligible June 1, even though I got the evo on june 10 last yr.
Here is what my Sprint page says....
Exclusive to Sprint Premier Gold customers: Score automatic eligibility for an upgrade on one line per qualifying plan every 12 months. All other lines eligible every 22 months with Sprint's New For You™ program.
I am a Sprint Premier Silver account holder, but I have been told by three different reps that I will be eligible for an upgrade on June 1, even though I renewed last year with the Evo.
Next year will be year ten with sprint, so hopefully Ill be bumped into gold status.
EDIT: Just called back, and they have now told me I am Sprint Gold.
I'm "silver" premier status and the system indicates that I will be eligble for a $75 discount on June 1st. Of course accepting the discount will extend the contract for another 2 years. I first became a sprint customer last year on launch day of the EVO 4G. So, not quite a year with sprint.
All you need to do if you are silver is call and ask for your upgrade this year. They are restoring them for people, I got mine back for this year that way. It won't get you on a yearly renewal, but it will sure help you out for this year. Then you will have another year to find a way to get it for next year's "EVO Hologram" lol.
On with Sprint right now and being told just what's stated above this. Come June 1st, I can get $75 off. He is asking around if there is anything that can be done.
So @ $75 off, does that mean I'd get 75 off the full retail price of the phone, which is likely to be $599??
Good question. If it's only $75 full retail then I will go ahead and pay full retail this year and take my full discount when I'm eligible.
Yep, $75 off of full retail only and thats it!!! But keep trying and remember it pays to be polite.
EDIT: I was in the same situation as well, I been getting yearly upgrades for a few years now up until they made the change to their premier program on April 1st which put me at premier silver. Before that date my yearly upgrade would have been June 1st 2011 but after April 1st it went to June 1st 2012. I got my upgrade reinstated so its now back to June 1st 2011. I will be a 10 year vet come january anyway so I wouldn't have to worry about this anymore.
Yeah cause $75 isn't worth another 2 years when I can wait till April 2012 and get a full upgrade that will get me an additional 2 years. My thing is...I just bought a $600 iPad 2...I gotta slow up on device purchases...lol.
Ya, i'll call back everyday this week. Didn't help I had a guy I could hardly understand.
Amen to that!
Anyone with a $75 discount ever call Sprint and try to talk them up to a bigger discount? Via customer retention perhaps?
I'm a Sprint Premier Gold customer. 10+ years. So I called Sprint and simply explained that it would be cheaper for me to cancel my contract, pay my ETF, and sign back up with Verizon than to purchase a brand new phone with Sprint at full price. They moved my new customer pricing eligibility from Sept 1st to May 15th.
Edit: This does not work with Verizon. They will tell you to switch Carriers. Verizon has no interest in retaining customers for some reason.
I'm sure most of you know this but the Early Termination Fees with Verizon and Sprint are pro-rated now over the length of your contracts. So, for instance, I have 6 month left on my contract with Sprint. So It would only cost $50 to cancel it; versus $200 for a new customer to cancel.
You sir just got Sprint retention a call from me. THANKS!!!
LoL... You're welcome. Just be nice to the Sprint account services people. Don't abuse their kindness or ask for unreasonable things. 99% of the time they'll help you out.
I really love Sprint, it's a good company.
I'm a ten year customer and I'm out of contract so I'm eligible. My experience with Sprint is if you are a valued customer you can push the issue and even though they may not be able to get you a discount on your phone they may discount your bill or a number of bills. Good ways to get 'help' from Sprint is to state that you are having issues with your current phone(usually works if you don't have their insurance). If you have a family plan, blame your spouse for wanting to switch while making it clear how much YOU enjoy Sprint and want to stay, but you need an olive branch to come to the wife with. If you don't have a family plan blame the spouse for having the bills split, throw out the term iphone and how much the spouse enjoys it and you need the upgrade to convince her to drop at&t and come to sprint. Make it clear that if you can't convince her to switch you would have to move to her carrier due to costs savings. Don't waste your good stuff on the lower level reps. Yes tell them the premise of your problem, but they can't do anything for you anyway so you'll be wasting your time and breath. Get them to the point where they say they can't help and ask for the next level manager or retention. Then lay it all out on the line.....Good Luck!
Guys. I switched to Sprint last August from Att. I purchased 2 evo's and have the family 1500 shared family plan.
Immediately after purchasing our Evo's sprint online showed that I was eligible for an upgrade . I called them the other day and they said I am indeed eligible for an update and I have a premier membership that allows me to upgrade every year. The other line is only eliglbe every 22months.
I've been with them for less than a year. How did this happen? I do have a corporate discount of 27%. Maybe that's it? It was strange I was immediately eligible for an upgrade but i'm not arguing with them about it
I love sprint and their focus on customer service! I see me with them for a long time as long as their coverage is acceptable.
You can achieve Gold status by reaching a certain price point on your monthly bill. I think it's $130 or something like that.
im a gold customer, but when i click on my contract details, it says, "Your agreement with us, which started on 06/04/10, will be completed on 06/03/12."
will i be able to upgrade to the 3D if it comes out on june 4?
You *should* be 1-Year Upgrade eligible as of June 4th. Which mean $75 of a brand new phone.
gotcha! tha would make sense. My bill is just under $140.
That should only be your contract information not your upgrade info. If you are gold you should be eligible after 1 year on the primary line, 22 months on secondary lines.
you can verify quick and easy through chat, plus you'll have the answer in black and white......
Separate names with a comma.