[ASK]Xperia X8 backlight problem.Support


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  1. febrians.trinanda

    febrians.trinanda New Member This Topic's Starter

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    Hi, as I said I will ask so much here... :D

    my x8 has a problem with a backlight...fyi I use ADW launcher on it...the problem happen while unlocking the phone, the backlight don't turn on, at the first time I always put off the battery then I realized that the phone is actually working(but with no backlight), I found it still "ON" under a bright light.

    any of you experience this? many thanks for your comment or solutions.

    Regards,

    F.T
     

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  2. Blitzkri3g

    Blitzkri3g Well-Known Member

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    Maybe you used an app that dimmed the screen to 0% or something?
    N.
     
  3. rosered

    rosered VIP Member VIP Member

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    I have an app that lets you set brightness to 0% and that is still plenty bright enough to see - not black.

    You can test how well your screen is working by going to the service menu, from the unlock screen don't unlock but press

    Home Back Back Home
    Back Home Home Back

    And then select Service Tests and find display. When you tap the screen a number of times it goes through a range of colours and then a rainbow effect scrolling across the screen. If this is all working then I would say run a repair on Sony Ericsson Update Service which will wipe your phone so ensure your contacts are saved somewhere else. This will give you a factory reset phone to start from scratch and may resolve the issue.

    If the test doesn't work or if the reset doesn't help then I would get it looked at by the professional... either via your retailer / carrier or SE direct.
     
  4. suhel28

    suhel28 Well-Known Member

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    the power control widget can directly put the backlight to zero %

    :)
     
  5. rosered

    rosered VIP Member VIP Member

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    But even at 0% you can still see the screen unless perhaps out in direct sunlight. Sounded to me like the OP's screen was virtually black and unusable. Maybe he will come back later and confirm what is going on with his phone.
     
  6. Blitzkri3g

    Blitzkri3g Well-Known Member

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    Unfortunately it s true.He didnt specify what happened clearly enough.
    N.
     
  7. febrians.trinanda

    febrians.trinanda New Member This Topic's Starter

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    thanks for all comment an sugestion...what on my phone problem is the backlight is totally black unless under a bright - bright light...hmmmm...
     
  8. kissnanna

    kissnanna Member

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    Are you on 1.6 or 2.1? Because this sounds rather like the 'black screen' problem I had. The phone looks shut off but is actually still working. Sometimes, I can a little of the screen by holding it at an angle, under certain lighting conditions. I know it's not a total shutdown cos when I press the volume keys, there is sound.

    Anyway, the problem is totally resolved after the 2.1 update. Hope this helps you if you haven't already updated. :)
     
  9. coman_nick

    coman_nick Well-Known Member

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    The problem might be the little LEDs that light up the screen. Had this problem in my SE K850i. The screen was working but was not lit. I could only see it under very bright light so I had to replace the screen to fix this. I'm afraid you have to take it to service.
     

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