no. the refurbs will come on the same plain box as any other refurb'ed phone.
Same boat, hopefully means they have to order new ones. Still, I want my phone.So I got my evo on launch day, I have never had a problem with it at least hardware wise. I have never dropped the thing and last Thursday it slid off my desk and dropped a few feet and the screen cracked. It must have hit just in the right spot because it didn't land very hard.
After I dropped it I started filling out the insurance claim and thought well maybe sprint repair could just put a new screen on it since the rest of the phone seems to be ok. So I bring it over to sprint, the guy looks at it and says they should be able to put a new screen on and tells me to come back in an hour. I come back to the store later to pick it up expecting a new screen and the guy comes out and says when he took it apart one of the ribbon cables was broken. So he wrote on the repair ticket refer to insurance and says oh by the way the screen won't turn on anymore but the phone will still ring.
So if I just would have finished the insurance ticket like I started doing I would have at least been able to use it till the new one came. I have a hard time believing the cable was damaged when I dropped it since the phone worked fine. I wasn't mad at the guy but I was frustrated.
Anyway Asurion said the evo is on backorder which is pretty awesome. Has anyone got there evo replaced recently from Asurion and if so how long did it take? They told me like 5-7 days but who knows, I go to check it online and it just says come back in 24 hours. The evo has been out since June and I can understand maybe they are backordered for a few months after they have been out but come on. They should have these in stock or am I being unreasonable? I know it's my fault but I'm not to happy about the back order.
Same boat, hopefully means they have to order new ones. Still, I want my phone.
I come back to the store later to pick it up expecting a new screen and the guy comes out and says when he took it apart one of the ribbon cables was broken. So he wrote on the repair ticket refer to insurance and says oh by the way the screen won't turn on anymore but the phone will still ring.
So if I just would have finished the insurance ticket like I started doing I would have at least been able to use it till the new one came. I have a hard time believing the cable was damaged when I dropped it since the phone worked fine. I wasn't mad at the guy but I was frustrated.
If your screen worked when you brought it in and didn't when you picked it up, then it sounds like the dolt behind the counter broke the ribbon when he took it apart, and I would raise a bit of a stink about that because he just made your phone unusable with the delay in getting it fixed/replaced. Don't let him off the hook if he damaged your phone beyond usability and tried to play it off like it happened when you dropped it.
well I've taken apart a lot of electronics and am normally very careful. But I've broken a ribbon or two. It happens. If you had it powered on lit up for him when you took it in, you'd have a case. But if you didn't have it on, then it's definitely his word vs yours. Also it's possible to tell if the damage to the cable is in the right spot where he would've separated the screen or the casing or what not.
I'm picking up a Shift for my second line just to have it handy. Would be nice to ditch the Pre altogether and be able to have a complete clone at the ready if my Epic goes down. Good luck.
Anyway Asurion said the evo is on backorder which is pretty awesome. Has anyone got there evo replaced recently from Asurion and if so how long did it take? They told me like 5-7 days but who knows, I go to check it online and it just says come back in 24 hours. The evo has been out since June and I can understand maybe they are backordered for a few months after they have been out but come on. They should have these in stock or am I being unreasonable? I know it's my fault but I'm not to happy about the back order.
I filed my claim on September 11th (a Saturday) and got it the following Wednesday. Brand new in box. Everything working perfectly, but I have an Epson screen now instead of the Novatech I originally had which saddened me a bit. Nice to have the extra charger tho.
no. the refurbs will come on the same plain box as any other refurb'ed phone.
Filed my claim Friday(1-14-11) and received a brand new phone Monday(1-17-11). Hw 0003 though but that doesn't matter.
We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.