Asurion Claim ?

[gsxr310]

screen wouldn't work after a drop so i made a claim. was wondering what phone is asurion gonna send me?

 

[DapCorderman]

If you made a claim on a Droid 1 then a refurbished Droid 1, likely.

 

[icecold]

I just made a claim on Saturday, and received a refurbished Droid 1. Not really sure if it was worth the $89 deductible charge...

 

[DapCorderman]

I just made a claim on Saturday, and received a refurbished Droid 1. Not really sure if it was worth the $89 deductible charge...

...plus how many months of paying the insurance charge? With that what did you actually pay for that refurb Droid 1?

 

[icecold]

...plus how many months of paying the insurance charge? With that what did you actually pay for that refurb Droid 1?

I have been taking that into account, in regards to keeping or dumping the insurance. But 15 months at $6 a month plus the deductible comes out to $179 for a refurbished Droid... A little steep, but definitely worth it in the year or so of owning the device. I'll have to keep that in mind on my next device...

Edit: Or at least keep it while they are giving out new devices. I know for awhile replacements were Droid 2's. "Luckily" for me, they must have increased their refurbished stock.

 

[The_Chief]

NOTE TO SELF: Next time I buy a smartphone I will use SquareTrade and NOT Asurion. Cheaper & better...

 

[th3goob]

made a claim on my droid 1 and got a droid 2 global(miss my easy bootloader=( )

 

[takeshi]

screen wouldn't work after a drop so i made a claim. was wondering what phone is asurion gonna send me?

Depends on current stock. Asking on a forum is fairly pointless. Ask Asurion.

 

[icecold]

NOTE TO SELF: Next time I buy a smartphone I will use SquareTrade and NOT Asurion. Cheaper & better...

SquareTrade does seem like a better option... $99 for two year coverage, $50 deductible...covering up to $600 damage.

 

[NiceGuysFinishLast]

SquareTrade does seem like a better option... $99 for two year coverage, $50 deductible...covering up to $600 damage.

I'm actually coming out ahead with Asurion THIS TIME, because it's a $90 deductible and $7 a month... and I've only had my D2G for about 2.5 months, and I managed to wash it... Ooops.

 

[icecold]

I'm actually coming out ahead with Asurion THIS TIME, because it's a $90 deductible and $7 a month... and I've only had my D2G for about 2.5 months, and I managed to wash it... Ooops.

That is where Asurion really does come through, especially if they send you a new phone versus a refurbished.

About the only saving grace for me was they did send a new battery, battery cover, and charger along with the replacement. Better than Verizon used to do by sending out just the replacement phone.

 

[NiceGuysFinishLast]

That is where Asurion really does come through, especially if they send you a new phone versus a refurbished.

About the only saving grace for me was they did send a new battery, battery cover, and charger along with the replacement. Better than Verizon used to do by sending out just the replacement phone.

Well, my last Asurion replacement enVtouch was a refurb. I don't care if it's refurb as long as it works. I like that they not only send you a new battery/door/charger/everything, but they let you keep the old ones, too. All they want back from me is the phone itself.

 

[RyanB]

My experience was the same. I had a busted USB port on my D1, called in Sunday afternoon, and it was there Tuesday AM. I may have to send this one back though as I'm noticing some odd behavior with the battery levels changing wildly and the touch screen behaving oddly, so OP I recommend taking advantage of the week or so you have to evaluate it. FWIW, it was in *mint* physical condition. I wouldn't have known it was a refurb but for the sticker under where the battery is housed indicated as much.

 

[RyanB]

Has anyone recently had a bad refurb? How is Asurion to deal with on that? How is their tech support?

 

[myfishbear]

Has anyone recently had a bad refurb? How is Asurion to deal with on that? How is their tech support?

they are jerks... i had a older flip phone (lg i think) and they replaced it with a phone which had replacement plastic and the side buttons didnt work... they then tried to charge me another 50 bucks for a working phone... now if i break my phone i buy a new one on ebay... got my droid one for 140$ on there...

 

[Vehtemas]

I had a bad refurb once, just called up Asurion, they sent me a new one and that was that.

P.S. I have had my Droid 1 replaced via Asurion and the refurb was in mint condition.

Why will I always have Asurion? Even if it's more expensive than Squaretrade? Because the convenience of having a refurb working phone in my hand the next morning (or morning right after that) trumps saving some bucks considering squaretrade would require a week to two weeks to either fix/give you your money back.

Going more than 2-3 days without my phone is not an option, I need to have access to my email, my work, my contacts daily since I do not have a land line.

P.S. they didnt charge me for the second one since it is faulty.