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Asurion has no more incrediblesGeneral

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  1. serpentine009

    serpentine009 Well-Known Member

    My mother in law was sent a Moto X as a replacement until Inc's become available. Found that scary and interesting all at the same time.

  2. dragonsamus

    dragonsamus Well-Known Member

    I love my incredible. I wouldn't want an x as a replacement even though they're nice phones.
  3. drdoom

    drdoom Well-Known Member

    I'd fight them for my money back or a replacement incredible. My experience with my friend's Moto X has been pretty bad. It is about as laggy as another friend's Fascinate, which is really bad.
  4. olbriar

    olbriar Moderator Moderator

    Being as I'm on #3 refurb I find this disturbing. I hope they can build up their Incredible refurb stock before I need another. Even though I've had more than my fair share of problems with the Dinc.. I'm not in the least bit interested in something different as a replacement.
  5. Cincybearcatfan

    Cincybearcatfan Well-Known Member

    As of today I have a new message in MyVerizon when I log in. It says that I'm eligible for a new phone with "Discount Pricing" but if I wait until December 28th I can get a NE2 or Loyalty Discount. I know, I know NE2 is discontinued, but not for those of us that have one last upgrade coming. Anyway, I think I am dropping my Asurion now. I can afford $200 for a new phone if I happen to need one. If I have to replace my Dinc it will be a $100 Asurion charge anyway. I can save $48 x2 =$96 on my phone and my wife's phone. Just makes financial sense now, especially since they are out of my phone anyway.
  6. drdoom

    drdoom Well-Known Member

    I only paid 100 for full 2 years of coverage through Squaretrade. They have a $50 deductible for accidental damage only; warranty issues have no charge. Regardless of the problem, they give you a $600 check for the non contract price of the phone; much better than someone's used, crappy refurb. You can also prorate the insurance through them.
    BFR likes this.
  7. bmo21

    bmo21 Active Member

    That's is not entirely true. I was under the same impression but I too have a Squaretrade warranty on my Dinc. I recently cracked the screen on it and had to file a claim. I sent in my phone and made my $50 deductible payment. Then sent the phone in for inspection. (2 day air that they paid for) They "fixed" my phone and sent it back to me. I say fixed with quotes because when I received it back (it was my phone) the notifications bar would not pull down, so I called and need to send it back. They again replaced the screen and sent it back to me (still my phone) when I received it back it looked great and worked however when I applied normal pressure on the screen the entire screen turned blue, so yup... back to them again it went. I have now been with out my Dinc for 23 days. I have not received it back yet for the 3rd time. Will let you know how it turns out. So to think that they will just send you a $600 check after your deductible, I can assure you that it is not the way they do business. Supposedly if it goes back 3 times for the same problem they will send you the replacement value up to $600. This is my 3rd time, we will see if I get a check or my phone. Also, any claims you make with them, the repair costs will come off of the $600. Screen replacement is $100 according to them. Sorry for the long rant but want people to know exactly what they are signing up for.
    AnotherHiggins and drdoom like this.
  8. rcrott1

    rcrott1 Well-Known Member

    i realllllllly hope this isnt true. i have a replacement on the way from a clim i filed this morning.. damn thing fell and the display wont turn on anymore. so i reactivated my old samsung slide phone as a safety precaution, as i am leaving on wed for a week on the motorcycle and needed a phone. but if they give me a Droid X......ill be arguing til i get the upgrade for free to the inc2.
  9. rcrott1

    rcrott1 Well-Known Member

    i literally just got off the phone with Asurion...

    "As they are no longer producing the Droid Incredible because of the Incredible 2, we are offering the Droid X as the replacement phone for claims filed on the Incredible."


    I cannot stress my anger enough about this. i do NOT like the droid X.
  10. drdoom

    drdoom Well-Known Member

    If mine gets sent to them, I will make sure it is not fixable; thanks for the heads up.
    VonTorrGSD likes this.
  11. WhizGidget

    WhizGidget Well-Known Member

    This. Is. Terrible. There's no comparison between the two. I should just drop the insurance and deal with getting a new phone of my own choice if something goes wrong.
  12. rcrott1

    rcrott1 Well-Known Member

    and according to the verizon rep i dealt with on the phone, the SKU for the incredible on their system is being replaced, in accordance with the asurion issue, to reflect the droid x swap out.
  13. tmarr

    tmarr Well-Known Member

    When you signed your agreement with insurance it clearly states that if the phone isnt available they send you something "comparable" to what you have.

    Also, the Moto X should be faster then the Incredible, and my Fascinate is faster than my Incredible and gets better Quadrant scores too. Idk what your friends are doing to their phones!
  14. drdoom

    drdoom Well-Known Member

    That is the thing, they haven't done anything to their phones. In fact, both of their phones were brand new when I was messing with them; they asked me to set them up since it was their first smartphone.
  15. zerocool79346

    zerocool79346 Well-Known Member

    They are both aftermarket launcher away from being smooth. I always hated my friends X until I decided to swap Go onto it and kill Blur. Instantly 1000x better. The X is a great phone when set up right, and by set up right I mean Blur is replaced.
  16. offanairplane

    offanairplane Well-Known Member

    You can pick up a very good condition Inc on ebay for around $200. I just did. There are plenty of them out there.
    To me that is reason enough to not carry insurance.

    I like the X, but I much prefer the Inc, so I would be pretty pissed if I were in that situation.
  17. rcrott1

    rcrott1 Well-Known Member

    200 for a used inc? no thanks. ill just go pick up a Inc2 for the same price.
  18. euph_22

    euph_22 Well-Known Member

    That's only if you have/can get an upgrade. I, for example, still have 13 months left on my contract and am not eligible for an early upgrade as far as I know (not that anybody is after this cycle), so upgrading to an Inc2/Thunderbolt is not an off the shelf option (although you should generally be able to talk somebody into letting you upgrade if you threaten to leave).
  19. mach1man

    mach1man Well-Known Member

    I called asurion today and they said they have incredibles in stock
  20. offanairplane

    offanairplane Well-Known Member

    That is all fine and good if you qualify for an upgrade discount. Not all of us are in the same boat. Plus, are Inc 2's even out yet?

    Edit: I see that they are out, apparently.
    What exactly does that have that the Inc1 doesn't, besides a larger screen (which is not a good thing for many of us)?
  21. mach1man

    mach1man Well-Known Member

    Were are they saying that they are out of the Inc 1's? I called Asurion today and they said they had them in stock if I need to make a claim.
  22. sdrawkcab25

    sdrawkcab25 Well-Known Member

    inc2 is a world phone and has a front facing camera, there is a review on phandroid.com...not so great...
  23. zerocool79346

    zerocool79346 Well-Known Member

    ...which is also the first not stellar review its received. Its no revolutionary like the OG Inc was, but its a solid step forward and for Engadget to give it 8/10 (well, it was the Inc S, but basically the same thing) when they are as big of Android haters as they are, HTC must have done some good with it.
  24. bowerman

    bowerman Guest

    Really? :confused:
  25. sdrawkcab25

    sdrawkcab25 Well-Known Member

    I agree, it's not a bad phone, but I'd personally still take the inc1 over it but then again I have no plans to travel overseas within the next year or so.

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