General Asurion?

Discussion in 'Android Devices' started by ltbakken, Jun 15, 2010.

  1. ltbakken

    ltbakken Well-Known Member
    16

    May 10, 2010
    49
    1
    16
    Does Asurion give you a refurbished phone as a replacement or a new one? I recently had an incident with my Incredible and just was informed that it isnt backordered on there anymore.
     

    Advertisement
  2. ckochinsky125

    0

    Dec 5, 2009
    1,986
    53
    0
    It depends on what they have in stock, sometimes new, sometimes refurb. Most likely it will be new since this phone is relatively new and im sure hasnt had too many sent back. But who knows
     
  3. JustinHEMI

    JustinHEMI Well-Known Member
    93

    Apr 29, 2010
    534
    148
    93
    Male
    Senior nuclear reactor operator
    Pittsburgh, PA
    I just got an asurion replacement dinc last week. Like those waiting on their orders, I did wait a couple of weeks. It was brand new in the box.
     
  4. Steven58

    Steven58 Reformed PH
    VIP Member
    3,823

    Feb 19, 2010
    32,921
    25,271
    3,823
    Male
    my former replacements were all refurbs, but they worked fine. I would say that there aren't gonna be refurbs of the Dinc for awhile, so they will be new for now. Just my .02.
     
  5. Needz_Android

    Needz_Android Well-Known Member
    78

    Apr 1, 2010
    613
    98
    78
    what did you do to your phone?
     
  6. JustinHEMI

    JustinHEMI Well-Known Member
    93

    Apr 29, 2010
    534
    148
    93
    Male
    Senior nuclear reactor operator
    Pittsburgh, PA
    Yeah I had a BB replacement a few years back that was refurb, but it was better than the phone it replaced! There is nothing wrong with refurbs. But it is a word people don't like.
     
  7. ltbakken

    ltbakken Well-Known Member
    16

    May 10, 2010
    49
    1
    16
    Dropped it in water. Speaker now has that terrible feedback sound and the status bar is indicating that headphones are plugged in.

    For the record i had a Seidio Innocase on it and it actually did do a lot to keep the phones internals dry.

    I want the replacement simply because i had only had it a month and was doing all i could to baby it.
     
  8. ltbakken

    ltbakken Well-Known Member
    16

    May 10, 2010
    49
    1
    16
    I called Asurion and the rep said that 4 out of 5 times the replacement will be new. I never had the chance to tell her what phone i was calling about since i did my claim online. I believe with all that you guys are saying, logic dictates that it will be new. I will let you know in 24 hours!
     
  9. jrm1013

    jrm1013 Active Member
    16

    Apr 30, 2010
    40
    4
    16
    I wouldn't really worry about it. In my experience with a recent release, the replacements will be new. If its a refurb though, it should still be fine. I've never gotten a refurb with like a scratched up screen or anything but maybe I have had good luck.
     
  10. Wiggin21

    Wiggin21 Well-Known Member
    38

    May 3, 2010
    105
    15
    38
    how the hell do you even sign up for asurion? their website is impossible..
     
  11. JustinHEMI

    JustinHEMI Well-Known Member
    93

    Apr 29, 2010
    534
    148
    93
    Male
    Senior nuclear reactor operator
    Pittsburgh, PA
    To get coverage on your phone? You do that through verizon. To make a claim, was easy peasy lemon squeezy.
     
  12. Wiggin21

    Wiggin21 Well-Known Member
    38

    May 3, 2010
    105
    15
    38
    alright thanks!
     
  13. Wiggin21

    Wiggin21 Well-Known Member
    38

    May 3, 2010
    105
    15
    38
    i heard from this forum we had 60 days to get asurion, correct?
     
  14. ltbakken

    ltbakken Well-Known Member
    16

    May 10, 2010
    49
    1
    16
    I heard it was thirty
     
  15. MaGaHi

    MaGaHi Member
    16

    May 8, 2010
    18
    2
    16
    it's 30 days
     
  16. Wiggin21

    Wiggin21 Well-Known Member
    38

    May 3, 2010
    105
    15
    38
    Fml

    i must be the only person who doesn't have insurance. there must be a way to get it somehow... i must have hope...
     
  17. ltbakken

    ltbakken Well-Known Member
    16

    May 10, 2010
    49
    1
    16
    Got my insurance replacement yesterday. It was brand new in box. I might add that it was the new box that Verizon droided out. Plus it came with a 2gb card in it which was not included in my first one.

    Quite glad i had insurance.
     
    GrandMasterB likes this.
  18. Needz_Android

    Needz_Android Well-Known Member
    78

    Apr 1, 2010
    613
    98
    78
    try not to drop this one in water
     
  19. seVer

    seVer Well-Known Member
    103

    May 1, 2010
    704
    121
    103
    30 days to add it, from date of purchase.

    60 days to submit a claim, from date of incident.
     
  20. yojoe600

    yojoe600 Well-Known Member
    143

    Apr 14, 2010
    2,188
    207
    143
    College Student
    NC
    even if u get a refurbished phones there is nothing wrong with them... they will come looking and working like new.
     

Share This Page

Loading...