AT&T bloatware using up my data allowanceSupport


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  1. durrence

    durrence Member This Topic's Starter

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    I checked my data usage at the AT&T web site and found that the phone was sending lots of data on its own. One night while sitting on the counter it sent over 19 megabytes at 2:41 am. For 4 nights in a row a data transmission ocurred at this exact time. Following are excerpts from my bill:

    THU 07/22/2010 2:41AM Data Transfer Data 19,549 KB SMT2 AT MBRA Out 0.00
    FRI 07/23/2010 2:41AM Data Transfer Data 1,813 KB SMT2 AT MBRA Out 0.00
    SAT 07/24/2010 2:41AM Data Transfer Data 437 KB SMT2 AT MBRA Out 0.00
    SUN 07/25/2010 2:41AM Data Transfer Data 539 KB SMT2 AT MBRA Out 0.00


    I have removed the following apps and noticed a large decrease in the volume of data but I still find apps running that I didn't start, for example, Gmail and Allshare :

    AT&T Navigator
    AT&T Radio
    AT&T Maps
    AT&T Music
    AT&T Mobile Hotspots
    Mobile Banking
    Mobile Video
    Where
    YPmobile
    AT&T FamilyMap
    Mini Diary
    MobiTV
    Write and Go


    Can I safely remove Gmail and Allshare?

    thanks,


     

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  2. elrabin

    elrabin Well-Known Member

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    According to AT&T, when this nightly data "dump" was discovered on the iPhone, no data is ACTUALLY being transferred in those periods.

    The phone is merely reporting its aggregated data usage for the day back to AT&T.

    In otherwords, if you used 1.6gb of data during a day, you'll see a 1.6gb "data transfer" in the middle of the night as your phone reports that usage back to AT&T.
     
  3. TommyTelephone

    TommyTelephone New Member

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    I've realized a similar problem, where my HTC Aria on AT&T is uploading large files 60MB or more for no apparent reason. I see them on the bill as SMT2 at MBRA as well. These are actual uploads, as it has bumped my data usage over its limit two months in a row. I've called AT&T several times, and these clowns don't seem to understand the difference between upload and download. "Sir, perhaps you downloaded a large YouTube video." Duh!

    This phone is used almost exclusively for texting.

    The kicker is, this has also happened when the phone is outside a cell service area.

    Any ideas?
     
  4. Terry S

    Terry S Well-Known Member

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    If you are in a wifi area duing this time, you can turn your wife sleep mode to never. Under Applications - Settings - Wifi settings - Menu - advanced- Wifi Sleep Policy - Never. This will not change the AT&T blotware from uploading stuff, but it will prevent it from using your data over 3G.
     
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  5. baddress

    baddress Well-Known Member

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    The NSA is tracking you. Did you do or say something bad lately?
     
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  6. wjkrysak

    wjkrysak Active Member

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    Change WIFI to "never" setting is the ticket. It worked for me.
    I am in a WIFI environment most of the day, rarely use 3G.
    cheaha bill
     
  7. bmoliver

    bmoliver Well-Known Member

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    I checked my AT&T account online the other day and there were two large data transfers on the same day, one ~37 MB and a second at ~25 MB. These were during time periods when I was connected to WiFi (one at work and the other at home). At least on my phone, when connected to WiFi, and not in sleep mode, the cell connection is turned off. I have noticed, however, that when awakening from sleep, the WiFi has to reconnect. Is there a way to keep the WiFi on at all times?
     
  8. nybmx

    nybmx Well-Known Member

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    You can set the wifi to never sleep in the settings.
     
  9. Altair4

    Altair4 Member

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    How much does this impact the battery?
     
  10. George0211

    George0211 Well-Known Member

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    Well, if the phone truly is doing large data transfers over 3G, it probably uses quite of bit of juice. 3G usually uses a lot of battery power.


    Also, is the removal of AT&T bloatware going to stop these data transfers?
     
  11. afkallberg

    afkallberg New Member

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    I just checked my data usage to find out that in the first 5 days of my current billing cycle, I've used 128MB of my 200MB plan.
    So I checked my data usage on-line to find out that my phone has been sending, yes I said sending data at 2:03 or 7:03 am every morning during this billing cycle. Of course my bill for last month is not available yet so I can't check how long it's been doing this, but will post it when I can.

    DATE TIME TO/FROMTYPEDIRECTION MSG/KB/MIN
    09/09 02:03 AM wap.cingular Internet/MEdia Net Sent 37464KB
    09/08 02:03 AM wap.cingular Internet/MEdia Net Sent 11997KB
    09/07 07:03 AM wap.cingular Internet/MEdia Net Sent 64347KB

    My wifi has been set to never sleep since the day I got the phone.
    I am always in range of my wifi when it is sending this data.

    Question, does anyone know how to remove the bloatware from the HTC Aria?
     
  12. PGP_Protector

    PGP_Protector Well-Known Member

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    Small comparison between phones
    I got my phone about a week before the wife.
    I rooted mine & put on Droidwall (Firewall app) on mine, the wife's phone is at the default settings - the WiFi set to never sleep.

    My Data usage. 0.49 Meg
    Her Data Usage 18.22 Meg
     
  13. sremick

    sremick Well-Known Member

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    Considering that this is the board for the Samsung Captivate, that question would be better-asked in the board for the HTC Aria.
     
  14. kindofblue

    kindofblue Member

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    I'm considering a Galaxy S with AT&T and will ask them about this tomorrow. If their boatware is indeed causing a person's data use to increase like this, it's a deal killer for me and I'll get another iphone (my current 3GS just died after getting wet). I have AT&T's $15/mo data plan and don't want to have to go back to their unlimited plan. Thanks.
     
  15. PGP_Protector

    PGP_Protector Well-Known Member

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    Just an FYI.
    After I changed her settings to set the WiFi to never sleep, her usage has dropped down to near nothing at night (where we have WiFi in the house)
     
  16. kindofblue

    kindofblue Member

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    Thanks. I find it a bit irksome though that one has to find a work around for something like this, keeping the phone on all the time, never putting wifi to sleep, etc...
     
  17. PGP_Protector

    PGP_Protector Well-Known Member

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    Yes, but I do like waking up to the Current news, Weather, Daily Reading, and having my E-Mail updated right off the bat. That bandwith has to come from somewhere & I'd rather have it come from my WiFi then my 3G.
     
  18. kindofblue

    kindofblue Member

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    No doubt. Thanks.
     
  19. AvengerBB

    AvengerBB Well-Known Member

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    As has been stated in this thread, that is not the time the data is being sent or received, but rather the entry in the AT&T billing logs of how much data was used during that day or session.
     
  20. tigresuaz

    tigresuaz Member

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    Hey guys stupid question since the answer is above me, but I just can't seem to find the advanced section for wi fi settings
     
  21. PGP_Protector

    PGP_Protector Well-Known Member

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    When you get to the Wifi settings in the menu selection, you need to press the "Menu Button" (lower 4 buttons) to bring up the lovely hidden Advance settings menu.
     
  22. mratlndmrk

    mratlndmrk Well-Known Member

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    After you get into wifi settings, click on the menu soft key at the bottom of the phone for advanced settings. This is a bit confusing.
     
  23. kindofblue

    kindofblue Member

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    I spoke with a sales person at my local att office this morning. She recommended getting a firewall app to prevent unwanted uploads, if that's what's happening.
     

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