But T-Mobile is being a brat. A couple days before the proposed merger was announced I bought a used MyTouch #G on Craigslist, then went online to sign up for a new account. My plan was to leave my AT&T account active until I was sure that T-Mobile coverage was adequate in my area. However, online you cannot sign up unless you buy a phone. So the next day I went to the T-Mobile store in a large mall and tried to sign up in person. The pleasant sales dude said that he could not sign me up unless I agreed to a 2-year contract, which would preclude getting a new phone unless I paid full retail. I thought this was ridiculous, since I already had a phone. But then he said I could sign up for a prepaid plan. At $70 I could get unlimited voice and text, and 2 GB data. And whenever I was satisfied with T-Mobile's coverage I could switch to a regular plan. So I did it. I have used the 2 GB mercilessly while testing everywhere in the city over the past three weeks and they are almost used up. So today I went back to the T-Mobile mall store to convert to a regular plan. I got the same sales dude, who remembered me from before, but this time he told me what I really wanted was a no-contract contract. I could get 400 minutes of voice, and unlimited everything else for $60 a month, but no discounted price on new phones. (I want the Pyramid when it finally shows up.) And, although I'd have to pay full retail for the Pyramid, I could pay for it in 24 instalments instead of having to pay full cash. All things considered this seemed like a fair deal, so I told him to sign me up. We went through the setup, and when it finished he said that T-Mobile wanted a $400 deposit. I could pay the $400 (my net worth is substantial), but it sticks in my craw. I left without doing anything. So my question for the august members of this forum is, how can I switch my prepaid plan to a no-contract plan other than in a store or online? Is there a customer service number I can call to find someone with authority to override what the computers tell the sales staff to do? Or does anyone have any other suggestions?