No kidding. I was *this* close to ditching AT&T. It took me 3 chat sessions and three phone calls over 2 days just to pre-order (the price was showing $100 more in my cart). And my 3G service is AWFUL in my area. I work about 2 miles from one of the biggest universities in the country in a reasonably dense area of town. I'm hoping the jump to LTE changes things for me.