AT&T rated WORST cellphone company!


Last Updated:

  1. BetaMan

    BetaMan Well-Known Member This Topic's Starter

    Joined:
    May 4, 2010
    Messages:
    438
    Likes Received:
    55
    There's a shock! <sic>.

    http://abcnews.go.com/Technology/Wi...e-service-provider-consumer/story?id=12326064

    A quote from the Consumer Reports article:

    "AT&T is now the worst carrier
    Last reviewed: January 2011
    This article appeared in
    January 2011 Consumer Reports Magazine.Latest on Cell phones and servicesOverviewRatingsRecommendedBuying Advice
    AT&T was the only carrier with scores that dropped significantly in our satisfaction survey of Consumer Reports readers. AT&T is now positioned in last place overall and in almost every market we rate.

    Verizon Wireless is no longer the clear top dog in overall satisfaction with our subscribers, a position it held in most years since 2003. This year, the carrier that respondents were most satisfied with, at least for service under a contract, was U.S. Cellular. It serves 26 states, half of them in the Midwest, and is new to our Ratings. Sprint has pulled even in overall satisfaction with Verizon, and T-Mobile is close behind. Two or even three of those top carriers are statistically tied in satisfaction in a majority of the 23 cities in which we rated service. Among no-contract carriers, Consumer Cellular scored highest for satisfaction."


    Consumer Reports rated AT&T the WORST cellphone company based on customer complaints and lousy 3G coverage (I bet you don't hear that on their commercials!)

    After Verizon get's the iPhone, AT&T will experience a MASS EXODUS to Verizon! They'll have guys holding signs on the side of the road saying "Closeout deals - Going out of Business" soon! HA!

    I HATE AT&T! Serves them right...
     

    Advertisement
    stlersguy and xkingofgodzx like this.
  2. xkingofgodzx

    xkingofgodzx Well-Known Member

    Joined:
    May 15, 2010
    Messages:
    342
    Likes Received:
    23
    one word...NICE!
     
    stlersguy likes this.
  3. CXXV

    CXXV Well-Known Member

    Joined:
    Jan 23, 2010
    Messages:
    252
    Likes Received:
    10
    Duh...they had to do a poll to figure that out...:rolleyes:
     
  4. Hrethgir

    Hrethgir Well-Known Member

    Joined:
    Feb 16, 2010
    Messages:
    1,684
    Likes Received:
    225
    Left AT&T and paid the ETF on my iPhone for two reasons: to get away from AT&T because they sucked, and to get away from Apple because they suck! It's a match made in heaven!
     
  5. IOWA

    IOWA Mr. Logic Pants Moderator

    Joined:
    Dec 2, 2009
    Messages:
    8,852
    Likes Received:
    2,367
    Sprint and VZW neck and neck. Go figure.
     
  6. Chidori602

    Chidori602 Well-Known Member

    Joined:
    Jun 18, 2010
    Messages:
    230
    Likes Received:
    3
    Is this suppose to be shocking?
     
  7. snuggles

    snuggles Well-Known Member

    Joined:
    Apr 26, 2010
    Messages:
    580
    Likes Received:
    57
    I know sprint SUCKS!!!!!! AT & T I can't say
     
  8. Rotary

    Rotary Well-Known Member

    Joined:
    Aug 21, 2010
    Messages:
    69
    Likes Received:
    3
    ATT does suck because they over price for no reason. yeah they have the top dog phones it seems but who cares anymore
     
  9. Chidori602

    Chidori602 Well-Known Member

    Joined:
    Jun 18, 2010
    Messages:
    230
    Likes Received:
    3
    the only "top phones" they have are the I4 and the torch. I guess mainly torch because I4 works with tmo, but who cares about I4, when tmo about to get Nexus S!!!!!!!
     
  10. stlersguy

    stlersguy Active Member

    Joined:
    Dec 6, 2010
    Messages:
    33
    Likes Received:
    4
    I use to have AT&t and left about a year ago because there service sucks... I have been with sprint since and am very happy..
     
  11. Rotary

    Rotary Well-Known Member

    Joined:
    Aug 21, 2010
    Messages:
    69
    Likes Received:
    3
    nexus s seems like the same as the vibrant s?
     
  12. GreatBigDave

    GreatBigDave Well-Known Member

    Joined:
    Sep 26, 2010
    Messages:
    81
    Likes Received:
    4
    Oddly enough, I've had no problems with AT&T.

    I had Sprint way back in the day; they sucked. I can't speak for the other carriers.

    I would like it if this slap in the face would get AT&T to get Froyo released for my Captivate, and while I'm at it, I'm going to ask Santa for a pony.
     
  13. Rotary

    Rotary Well-Known Member

    Joined:
    Aug 21, 2010
    Messages:
    69
    Likes Received:
    3
    all the samsung "s" phones got the short end of the stick when it comes to promises, the vibrant is my first smartphone and i LOVE the thing but next time ill make sure ill get a phone that will get updates faster
     
  14. Dark Jedi

    Dark Jedi Guest

    Same here use to be with att and left about a year ago for Verizon and I thought all cellphone sounded like like making long distance call in the 70' s. I have been more happy with Verizon. In one year than I have like 10 years with att/ Cingular. Plus with the other cell company starting up 4G network and att still hasn't have a big 3g service.
     
  15. BigCiX

    BigCiX Well-Known Member

    Joined:
    Jul 30, 2010
    Messages:
    3,591
    Likes Received:
    363
    The only good thing out of att is rollover
     
  16. Thefoodman52

    Thefoodman52 Well-Known Member

    Joined:
    Dec 1, 2009
    Messages:
    2,314
    Likes Received:
    329
    Imagine the same thing, just with current software and the SD slot ripped out.
     
  17. lordofthereef

    lordofthereef Well-Known Member

    Joined:
    Nov 11, 2010
    Messages:
    3,132
    Likes Received:
    369
    I recently left ATT. I didn't have a problem with them. I must say call quality was way better on Sprint now. I had forgotten what a nice sounding call was like!
     
  18. zoxxo

    zoxxo Well-Known Member

    Joined:
    Jul 25, 2010
    Messages:
    528
    Likes Received:
    75
    I find it funny that ATT has the lowest customer rating, but many of the manufacturers keep throwing their latest and greatest phones at the network (ipone4, BB Torch, WinMo7, etc.) I realize that ATT is probably giving massive kickbacks or other enticements to get the phones, which means that we have to suffer if we want to try any of these phones.

    I started out on ATT in the 90's and migrated to Sprint because of poor customer service. I left Sprint for the same issues and came to Verizon. Haven't looked back since...
     
  19. tylerdurdin

    tylerdurdin Well-Known Member

    Joined:
    Aug 28, 2010
    Messages:
    402
    Likes Received:
    63
    yeah this is a great thing, me and my wife were considering going to sprint due to service issues but in the past month they have had 3G pumped out all over. we pay for seven hundred shared minutes but between our microcell and rollover we dont even touch our minutes anymore. In upstate N.Y. by us Verizon has pretty good coverage but not good enough to pay the extra 40 dollars a month for pretty much the same plan we already have. I will say that data on my brother in-laws Droid is a little faster but not that much.

    I will give AT&T props for one thing, they will warranty and exchange and replace and discount and cut slack and let you pay your bill two months late just to keep you as a customer.:D
     
  20. mutinous

    mutinous New Member

    Joined:
    Dec 8, 2010
    Messages:
    3
    Likes Received:
    0
    Sprint is not awesome at all. I had to haggle about an activation fee they charge in store but not on their website. They issue me a precash card for a rebate? That thing is useless, thanks for stealing that extra 100 dollars.
     
  21. Dark Jedi

    Dark Jedi Guest

    Yeah my wife and I had so many roll over min until I wish you could cash them in. I don't miss it though as with Verizon we have that's friends and family thing. So we program the numbers that are not Verizon cellphones and hardly touch the rest of our min as we don't call many people.
     
  22. c_aus

    c_aus Disabled

    Joined:
    Mar 25, 2010
    Messages:
    249
    Likes Received:
    14
    All of the carriers do the debit cards for rebates now. Just apply the balance to your bill online and it's like you magically have $100 more in your checking account since you don't have to pay that now.
     
  23. CXXV

    CXXV Well-Known Member

    Joined:
    Jan 23, 2010
    Messages:
    252
    Likes Received:
    10
    CDMA vs GSM baby!
     
  24. IOWA

    IOWA Mr. Logic Pants Moderator

    Joined:
    Dec 2, 2009
    Messages:
    8,852
    Likes Received:
    2,367
  25. CXXV

    CXXV Well-Known Member

    Joined:
    Jan 23, 2010
    Messages:
    252
    Likes Received:
    10
    ^^^^^^
    Worked at Sprint for many years. Quite familiar with it all...:)
     

Share This Page

Loading...