Support Attachment download or preview sits at zero(0) percent

Discussion in 'Android Devices' started by Awax, Sep 3, 2013.

  1. Awax

    Awax New Member
    5

    Sep 3, 2013
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    0
    5
    Hi All - I am using the native samsung email client configured through MDM. When I click on attachments and choose either preview or download it just sits at zero percent. I never receive an error. I have 4.2.2 and a Verizon S4. We have seen this issue on a few Galaxy devices world wide. I have checked all the defaults and I do not see anything for the email client. We are using MDM and controlling aspects of attachemnts. Typically it is opened in then thinkfree attchment viewer.
     

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  2. XboxDeserter

    XboxDeserter Member
    5

    Jul 2, 2012
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    Im having exactly the same problem. Have seen other s4 set up the same that dont have this problem. My IT department havent got a clue and no one on here seems to know either. Have you fixed this problem yet??
     
  3. loloknight

    loloknight New Member
    5

    Dec 5, 2013
    1
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    Hi guys,

    I have the same problem with my MDM povider (AW). Did you find any solution to this strange issue?
     

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