I have read several other forums and have also Googled the issue I am having and I can't seem to find a straight or correct answer to resolve my problem. I purchased a new Android 4.0 Trio 4.3 Internet Tablet today. I cannot get it to work with my Verizon Fios wireless Internet connection. I continued to get an authentication problem. Most of the other forums mention that this happened to them after an upgrade or that it comes and goes (the connection). I havent been able to establish a connection at all although other devices in my house are connected. My connection is WPA2 PSK secured. I have turned wi-fi on and off, I have tried the password several times. I have turned the device on and off. I have chosen the "forget" option a few times. I am at a loss and am quite honestly considering returning this tomorrow as the amount of time I have invested in this so far isn't even worth the cost of this device. If anyone has any sure fixes for this, please share. Thank you!