avoid $10 charge, says Sprint rep?


Last Updated:

  1. Bic101

    Bic101 Well-Known Member This Topic's Starter

    Joined:
    Apr 25, 2010
    Messages:
    86
    Likes Received:
    8
    What does the last sentence mean in this response I received from Sprint?

    " the $10.00 Premium Data fee is for the rich data experience
    that EVO provides. These data-rich features are available to EVO
    customers regardless if they are in a 3G or 4G network. Plus faster data
    speeds if you live in or travel to one of the available 4G markets.
    However, the $10.00 Premium Data is an options feature. So, if you do
    not want to get the rich data experience that EVO provides, you can
    avoid the $10.00 Premium Data charge."
    Sincerely,
    Jovan K.
    Sprint
     

    Advertisement
  2. JustFrozen

    JustFrozen Well-Known Member

    Joined:
    Apr 13, 2010
    Messages:
    111
    Likes Received:
    22
    maybe that if you want to avoid the $10 charge, don't get an evo lol
     
    fr4nk1yn likes this.
  3. KiLo11

    KiLo11 Well-Known Member

    Joined:
    May 14, 2010
    Messages:
    122
    Likes Received:
    22
    a sprint rep told me that the 10 extra charge is for premium data specifically for sprint tv because u will have access to sprint tv channels in hd and she said that it includes the premium sprint tv channels in the $10 extra charge
     
  4. RyboCollier

    RyboCollier Well-Known Member

    Joined:
    May 5, 2010
    Messages:
    50
    Likes Received:
    21
    I'd take that with a grain of salt. The EVO is a new phone and all the plan details are new. In a perfect world every Sprint rep would provide you with 100% accurate information. Fact is not all Sprint reps aren't on the same page yet, hence why people are getting different information. I would expect to pay the $10 until Sprint makes an announcement or more Sprint reps advise of the same thing.
     
  5. tss

    tss Member

    Joined:
    May 10, 2010
    Messages:
    20
    Likes Received:
    2
    well I was told yesterday by two different sprint reps that first it was still an option and the other said that they had not made the final decision/or were going to reconsider the fee. He said to wait until shortly before it launches for the final details. LOL these guys, I think, just make stuff up.
     
  6. RyboCollier

    RyboCollier Well-Known Member

    Joined:
    May 5, 2010
    Messages:
    50
    Likes Received:
    21

    I work for a large company in a call center and I can tell you that it takes a long time for information to trickle down. Often there are multiple locations/stores that have to receive the information so they can relay it to the public. I wouldnt say they're making anything up as they go, they're probably be told different things by management and its causing confusion on the floor.
     
    tss likes this.

Share This Page

Loading...