Background Data Off = No email?Support


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  1. teamwhite

    teamwhite Member This Topic's Starter

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    Hello. New Samsung Moment owner here. I am coming from a Blackberry, and would like to receive my email as it comes. I've learned through the forums that turning off Background Data on the Momemt saves battery life. I've done that. I've also left the Auto Sync button checked (Gmail, Calendar, Contacts). However, my email never comes unless I physically go into Gmail and press refresh. I don't get it.

    While I love the many features of this phone, I am really missing my Blackeberry :(. Any suggestions, or is this just the way it is?
     

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  2. mywhip

    mywhip Well-Known Member

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    You can turn off different options under data sync, and gmail is one of them.
     
  3. teamwhite

    teamwhite Member This Topic's Starter

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    Thanks for the reply, mywhip. Yes, Gmail, Contacts, and Calendar are all checked. Still no email unless I manually refresh. Email won't send unless I refresh, either. Help.
     
  4. johnbarry3434

    johnbarry3434 Active Member

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    Disabling background data disables the auto-syncing of Gmail.
     
  5. agent0014

    agent0014 Well-Known Member

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    What John said. That's why it's an awful, crappy, band-aid of a solution for a poor battery life problem and it makes me angry every time I hear that that's what Samsung (or is it Sprint) is suggesting.
     
  6. andremike

    andremike Active Member

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    What applications need background syncing? I have 3 listed on my phone.. GMAIL, CALENDAR and Contacts. Should all thos be checked and what does this do?

    If I put contact on my home screen does that drain the battery faster because its syncing them?
     
  7. AlkiDweller

    AlkiDweller Well-Known Member

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    Have you noticed that when you turn background data off, the other options are grayed out?
     

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