Backing Up A HERO Stuck In Boot Loop?

Discussion in 'Android Devices' started by kashief, Aug 2, 2011.

  1. kashief

    kashief New Member

    Aug 2, 2011
    I searched and didn't really find too much info that helped with my current sitiation. After four days I've decided to ask...

    So, I'm kinda feeling like my Hero is on it's way to being completey FUBAR.

    here's the story from the begining.

    About two weeks ago, I started get a very irksome error message on my phone, which is not rooted btw, telling me a proccess was...ummm...not proccessing??? I can't remeber the exact term, but it's whatever pops up when you are low on memory. I tried deleting apps, sms, mms, emails, browsing history, call logs etc... but then 10 minutes later, same thing...

    I thought, duh, just back up your crap and hard reset...
    so I tried to make a backup with sprite but a proccess hit the "F.U." button and did a force close which restarted sprite backup, so that means the backup that was in progress was interrupted and completley useless...unless someone knows how to open corrupted sprite backup files?

    So, to bring this to a conclusion, is there any way to get user data from a device that is stuck in a boot loop? I can access the recovery, hboot, and fastboot menus but I'm not sure if there is any other option other than doing a device wipe. Even in the recovery menu it tells me "There is no space left on the device"...I really just want my contacts, as I am going to upgrade to one of the Evo's Friday.

    Any way to root from the recovery menu? i tried an thing but I got a signature verification failed message...
    Or is there a way I could make it clear some data so it can at least boot up? Probably not...

    Anyone who can help, please do...


  2. LBPHeretic

    LBPHeretic Well-Known Member

    May 29, 2010
    Senior Software Engineer
    Wilmington, Delaware
    Thread moved to the root section. If it boot loops, but you can get into HBOOT or recovery mode, you might have to do a factory reset from there.

    Unfortunately, this means that you will lose all of your data except for the media and files stored on your microSD card. There really is no way to root your handset from recovery that I know of. A factory reset seems in order to get your handset up and running again. We would be happy to help you root your device once that has happened.
  3. KitsapAndroid

    KitsapAndroid Well-Known Member

    May 13, 2010
    Group Sales Associate/Front Desk Clerk
    Washington (state)
    As long as your contacts are saved as google contacts, then you will not lose them because they are backed up in your gmail.
  4. kashief

    kashief New Member

    Aug 2, 2011
    Thank you both for replying...

    Yeah, I thought it would come down to a factory reset. I'll do a bit more searching, I want to exhaust all options before I do that though.

    And, no go on the google contacts, for some reason, they would never sync so I left them all phone contacts...also, I didn't think I'd need to since I always backed everything up with sprite backup...PSSHHHH!...I know, right?

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