Title pretty much says it all. Every thing works fine until I receive an incoming call. When I answer the call, the screen goes black. After the call, it's still blacked out. I can't do anything with it except pull the battery. Is there a setting somewhere that I'm missing? Is there a fix all for this? ie, factory reset? If so, what's factory reset do? If my contacts are on the card, they're still there? It just dumps the apps, etc? Or do I have to reprogram the phone, etc. Thanks. New to the droid world.