Backup and Contacts Question


  1. topgazza

    topgazza Active Member

    I am considering a factory reset of my HTC One running 4.2.2. the phone has been rooted I am told but i would like to also do teh following.

    Backup the phone data and settings

    Backup my contacts.

    I have copied my contacts to gmail but it just seems to have put them in with all my contacts. how do I restore the original contacts once a rest has been done as the only option seems to be "restore from gmail" with no option to pick and choose. I assume it will "restore" every contact in my gmail account...which I don't want

    Help !

    Also is there a catch all backup/restore app that will do everything I want ? helium or Titanium for instance ?

    Many thanks :)

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  2. Rush

    Rush {<>}~{<>} Guide

    Thread moved to its support area. ;)
    topgazza likes this.
  3. topgazza

    topgazza Active Member

    Thanks Rush....

    If I copy all the folders on my phones internal storage will that contain my contacts or is that too simple an idea ?
  4. clsA

    clsA Guides Guide

    I have never tried it on my One ..but most Android phone have an option to export the contacts to a vcf file... copy that to your pc and restore it after you wipe the phone
  5. topgazza

    topgazza Active Member

    Cant seem to do have that option but I have downloaded a nice appthat does it. But...... I have 42 contacts on my phone but for some reason the app exports over 321 which is the number Ii have in my gmail account !! How frustrating. I just want a backup of my contacts but mobile phone companies seem to think this isn't important
  6. clsA

    clsA Guides Guide

    Open contacts open the menu in the top right .. choose Manage Contacts .. choose Import/Export...
    Choose Export to phone Storage

    It will tell you where it put them
  7. topgazza

    topgazza Active Member

    It does indeed but it wants to show me all my gmail comtacts even though I only have that 42 on my phone. I assume its picked the gmail ones up from somewhere but they don't show in my storage or SIM. On the old Nokias you could just copy sim to storage at a press of a button...and the reverse

    I know its probably me being dense
  8. topgazza

    topgazza Active Member

    If I factory reset the phone will my contacts on the phone and SIM be safe ?
  9. clsA

    clsA Guides Guide

    Sim yes ..phone no
    topgazza likes this.
  10. Hadron

    Hadron Well-Known Member Contributor

    Did you store the new ones as Google or Phone contacts. Google ones are synced with your gmail (so will be added to those). Phone ones are not synced. You can export these separately.

    Re. number of contacts, check your people app's settings. Is it set to only show contacts with phone numbers? If so you would not see most gmail contacts, but they would still be stored.

    The best backup app is Titanium, but that's no use if you plan to unroot (which as I said in the other thread needs more than a factory data reset). Helium is a backup app that works without root, so you could do a general backup with that and restore later.
    topgazza likes this.
  11. topgazza

    topgazza Active Member

    I think I did store as Google at first... Thinking they would be stored as a separate folder in gmail. I have my key contacts saved on an iPhone so I guess I could just copy from there later on. But thanks again for everyone's help....
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