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Backup Assistant Service Failed - Sync state not supported by this operationSupport

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  1. John728

    John728 Active Member

    I have a Samsung Stratosphere running Gingerbread 2.3.5, rooted. Recently I tried to use the Backup Assistant app and it gave me the error message:

    Service Failed
    Sync state not supported by this operation

    How do I get it to work again? I can't think of anything that could have caused this. It worked when I first got the phone.

    And please don't just say that google's backup is better Most of my contacts are saved on my phone and not the gmail account.

  2. John728

    John728 Active Member

    I posted on the official Verizon forum and got this response:

    "reset Backup Assistant by going to Settings>Applications>Manage Applications> Select All tab at the top>Sync Service>Clear data/cache. Then go back to Backup Assistant to setup the application again. "

    That did the trick.
    snowman110011 likes this.
  3. snowman110011

    snowman110011 Member

    Thanks I've Been Searching For This...... :)
  4. sherongb

    sherongb Member

    I would look at your gmail contacts list as when I check everything that is in my phone contact list is there. And if there's a way to stop some of it from being both places I have not yet found it.

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