Backup Assistant Service Failed - Sync state not supported by this operationSupport


  1. John728

    John728 Active Member

    I have a Samsung Stratosphere running Gingerbread 2.3.5, rooted. Recently I tried to use the Backup Assistant app and it gave me the error message:

    Service Failed
    Sync state not supported by this operation

    How do I get it to work again? I can't think of anything that could have caused this. It worked when I first got the phone.

    And please don't just say that google's backup is better Most of my contacts are saved on my phone and not the gmail account.

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  2. John728

    John728 Active Member

    I posted on the official Verizon forum and got this response:

    "reset Backup Assistant by going to Settings>Applications>Manage Applications> Select All tab at the top>Sync Service>Clear data/cache. Then go back to Backup Assistant to setup the application again. "

    That did the trick.
    snowman110011 likes this.
  3. snowman110011

    snowman110011 Member

    Thanks I've Been Searching For This...... :)
  4. sherongb

    sherongb Member

    I would look at your gmail contacts list as when I check everything that is in my phone contact list is there. And if there's a way to stop some of it from being both places I have not yet found it.

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