I got my incredible yesterday after waiting a month, and much to my dismay, the screen had a very noticeable pink hue even at full brightness. At 50% and below, it was like crayola went wild with a new translucent magenta crayon all over my display. I debated getting a replacement all day, but after I called someone for the first time(txt is king in this day and age), I unfortunately had to. Every 30 to 45 seconds, the sound would become garbled for 5ish seconds. It is really weird. The overall sound quality isn't bad at all save during the garbling effect. The tech support guy spend 30 mins trying to convince me that the pink hue was caused by my (stock mind you) settings. I eventually went off on him and told him trouble shooting was over, it is a known occurrence etc. Before even getting to the sound problem, he offered a replacement. Here's the kicker. The replacement would take atleast another 30 days to arrive, with a max time of UNKNOWN. LOL. He could not tell me how long I would have to wait because he didn't know. Great. Hi Motorola Droid X. Unfortunately they refused to put me on their rogue preorder list, instead offering a full refund upon receiving my defected Incredible. I really wanted this phone over the Droid X. It was more of what I was looking for. Unfortunately, I'm not willing to wait an indefinite amount of time over the already month it took to get the first phone. To make matters worse, no compensation was given. What, you wasted a month waiting for a broken phone and you dont wanna wait another 2 years for a possible working one?!?!?!? Your fault we dont care gg bai bai. Verizon is messing up big time on the HTC Incredible. It's coming down to damage control, sadly.