Hi, I am new to the forum. I have recently upgraded from an Samsung Instinct to an HTC Hero. I am currently on my second phone. The first one had a major OS glitch. As the service tech stated it was possessed. I am into my new replacement for about 2 weeks now. Currently, I am having horrible luck with the phone. The keyboard lags, the phone auto dials random numbers while scrolling the phone book and today while talking to my wife it made a conference call to my wife. Also the weather feature on the clock won't update the location unless I manually refresh it. These are just a few of the things I have noticed. I currently am running advanced app killer to save on battery life and the phone is up to date on the software. My brother has an HTC Touch through T-Mobile and it rocks and I have other friends with android phones and they don't experience the same issues. PLEASE HELP!! Before I have to give this phone back. Thanks.