OK, so I'm out and about yesterday, and the Hero freezes up. I try everything: hard reset, data wipe, backup boot - the lot. As soon as it gets past the HTC loading screen it freezes after a few seconds. Haven't installed anything, or dropped it or anything. So, I call Orange and arrange a replacement, but I'm pissed off and the Apple store is beckoning me. I keep trying and trying - I'm miles from home and have no working phone or web connection - I'm feeling vulnerable! Anyway, I pull the SD card, try her again, and what do you know? She works! Put all the settings back in the fresh device, all is well. Reintroduce the SD card: freezes again! So, there you go. If you're having issues with booting, pull that SD card! It's buggered by the looks of it. Won't even be read properly by my lappy. Now then google: lets have photos backed up automatically through picassa??!! I've lost LOADS!